Mainframe Production Support (W2)
PTR Global
W2 Hiring
Hybrid Schedule
Key Responsibilities
- :Provide Level 2/3 production suppor
- tMonitor production systems and ensure system stability and uptim
- eAnalyze and troubleshoot failed mainframe jobs (JCL
- )Perform root cause analysis and support ad hoc job execution
- sMaintain and update incident tracking (ServiceNow, JIRA, Confluence
- )Monitor and respond to application group mailboxe
- sDocument incidents, resolutions, and create JIRA stories for follow-u
pRequired Skills
- :Strong experience in Mainframe Production Support (application support required
)Technologies/tools
- :JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainvie
- wFile tools: File Manager, File Analyzer, EZTRIE
- VExperience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar
- )Ability to work in a high-volume, production-critical environmen
Vacancy posted 3 hours ago
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