Switchgear Technician 4

Join a team dedicated to supporting mission-critical infrastructure as a Switchgear Technician 4. In this advanced field service role, you will be responsible for the start-up, commissioning, repair, preventive maintenance, troubleshooting, and servicing of state-of-the-art electrical equipment. This position offers the opportunity to work with cutting-edge technology in critical power environments, collaborating with sales, engineering, and project management teams to ensure the highest standards of quality and customer satisfaction. If you are looking to leverage your technical expertise and leadership skills in a dynamic and impactful setting, this is the role for you.

Responsibilities

• Support pre-sales activities by reviewing technical specifications, submittal packages, and ensuring compliance with project requirements.
• Collaborate with sales, project managers, engineering, and factory teams to define project scope and resolve technical issues.
• Attend factory witness testing and follow up on punch list items to ensure equipment readiness prior to shipment and installation.
• Lead installation efforts, including technical discussions, coordination with contractors and vendors, and providing job-specific technical support.
• Coordinate site testing, third-party labor, and test equipment as required.
• Develop and monitor project schedules, identify labor requirements, and report on project status and potential impacts.
• Ensure proper documentation and obtain customer acceptance at project completion.
• Conduct specialized commissioning and testing of systems, and provide training for customers and field engineers.
• Perform preventive maintenance and respond to service calls as needed.
• Travel up to 30% of the time to support regional projects and site visits.
• Communicate lessons learned and provide technical support to regional personnel as directed.
• Other duties as assigned by Field Service Management.

Qualifications

• High school diploma or equivalent preferred.
• Bachelor’s degree in electronics, electrical theory, or a related discipline highly desirable; equivalent work or military experience accepted.
• 7+ years of field repair or customer service experience with UPS, electrical, electro-mechanical, or electronics-related equipment, or equivalent military equipment experience required.
• 3-5 years of experience with mission-critical power systems and products.
• Experience with critical power equipment, including UPS, switchgear, PLCs, batteries, monitoring equipment, and generators.
• Ability to read and interpret one-line diagrams, blueprints, schematics, and construction drawings.
• Strong organizational, communication, and customer relations skills.
• Experience in training, influencing, and motivating team members.
• Proficiency in technical writing, including reports and procedures (Word, Excel, MS Project).
• Experience with NETA and NICET testing standards.
• Ability to make independent decisions and work with minimal supervision.
• Valid state vehicle operator's license.
• US Citizenship required.
• NETA/NICET Level 2 or 3 certification preferred.