Bursar

Job Summary The Bursar serves as the administrator for student accounts and university billing operations. In this role, the Bursar oversees the assessment, collection, and management of all student-related revenues and provides leadership in policy development, regulatory compliance, and financial operations. The Bursar manages the Campus Business Office staff and functions, participates in key policy formulation related to tuition and fees, and ensures that all receivables in Banner operate in accordance with Board of Regents policies. This position is responsible for assisting with the evaluation of data security related to PCI compliance and plays an active role in annual audits, as well as monthly, quarterly, biannual, and year-end reporting and processing requirements at the university, state and federal levels. This is a fully on-site position and requires the ability to work effectively in an office environment. Responsibilities Leadership & Staff Management: Provide direct supervision to two Assistant Bursars and strategic leadership to a team of nine additional staff members, including the Student Accounts Manager, Accountant III, four Accounts Receivable Analysts, two Accounts Receivable Specialists, and student workers. Assign, oversee, and evaluate the work of Business Office personnel across billing, collections, receivables, student loans and scholarships, daily reconciliations, and monthly financial analyses. Promote operational excellence through ongoing assessment of workflows and implementation of process improvements. Business Office Administration: Oversee all functional areas of the Business Office, including cash receipting; cash management of Federal, State, institutional, and student funds; accounts receivable; aging analysis; and student loan/scholarship reconciliation. Ensure the integrity of accounting data within the subsidiary ledger and oversee timely reconciliation with PeopleSoft Financials. Provide campus-wide oversight for the receipt of all funds, ensuring proper interface of subsystems with credit card payment platforms and general ledger systems to maintain full PCI compliance. Collaborate with campus units engaged in billing and receipting functions to safeguard data security and ensure compliance with university, state, and federal guidelines. Systems Oversight & Data Stewardship: Manage system configuration, maintenance, upgrades, testing, audit preparation, security provisioning, and user training for Banner Student/AR, Touch Net, Nelnet, and FISERV Merchant Services. Serve as the Data Steward for the Banner Student Information System: design and maintain billing tables; develop and execute tuition and fee assessment rules; conduct system audits; and resolve complex student billing issues. Coordinate system-related communications with internal departments reliant on effective billing, payment, and receipting workflows. Financial Reporting, Reconciliation & Analysis: Prepare comprehensive monthly, quarterly, biannual, and annual reconciliations, journal entries, and financial analyses, including components of the institution's audited Annual Financial Statements. Produce mandated reports such as Year-End reporting, FISAP, USG TAP reporting, State Purge/Drop and Collections reports, TRA audit submissions, Merchant Card Services reports, Banner access audits, SIS reporting, DCG CODA surveys, and other required institutional, system, or state documentation. Provide senior university leadership with timely, data-informed financial analyses and decision-support reports. Audit Engagement & Regulatory Compliance: Participate in state audit engagements, including preparation of required documentation, completion of checklist deliverables, and performance of year-end calculations and journal entries. Monitor and enforce compliance with applicable local, state, and federal regulations governing receivables, due diligence, collections, and financial controls. Maintain business office PCI compliance across all revenue-generating and payment-accepting units. Campus and System Collaboration: Represent the Finance Division at committees and meetings related to tuition and fees, student loans and scholarships, accounts receivable operations, and system/security initiatives. Participate in USG Accounts Receivable committees, working groups, project implementations, and professional conferences. Collaborate with Financial Aid, Registrar, Admissions, and Information Technologies to ensure accuracy, consistency, and coordination of student financial data and communications. Communications & Web Administration: Provide strategic oversight for departmental communications and maintain the Business Office website and related content. Manage student acceptance deposit workflows in TouchNet, oversee TAP waiver adjustments, and monitor Georgia State sales tax liability processes. Additional Duties: Provide operational back-up to ensure continuity of Business Office services and perform other responsibilities as assigned to support division-wide priorities. Required Qualifications Educational Requirements: Bachelor's Degree from an accredited college or university; 5 years of relevant work experience in accounts receivable or related field, preferably in a higher education environment; a minimum of 2 years of supervisory experience; strong customer service, analytical and spreadsheet proficiency; effective communication skills and ability to work independently. Preferred Qualifications Additional Preferred Qualifications: Experience working with Banner or other relational database including account management and complex funding operations. Intermediate to advanced Excel ability. Supervisory experience, familiarity with student culture, basic knowledge of financial aid and experience in reconciling and cash management of financial aid. Documented good customer service track record is desirable. Knowledge, Skills, & Abilities Memory: Ability to process, organize and disseminate large amounts of data in an organized format. Knowledge: Considerable working knowledge of policies, rules and regulations of the Institution as it applies to Accounts Receivable. Skills: Verbal skills for extensive student/faculty/staff interaction. Ability to communicate clearly and maintain professional poise in difficult situations. Strong computer skills, including Word/Excel; Banner and/or PeopleSoft experience; excellent accounting and organizational skills; ability to maintain effective working relationships; and strong team-building and management abilities. Shift / Salary / Benefits Shift: Days/M-F (work outside of normal business hours may be required for exempt level position) Pay Band: 17 Salary to be commensurate with qualifications within the established range. Benefits: Augusta University offers a variety of benefits to full-time employees, including health and life insurance, retirement plans, vacation, sick leave, and paid holidays. Tuition Assistance Program eligibility may apply after six months of employment. Conditions of Employment All selected candidates are required to pass a Background Check prior to starting. For positions with duties requiring it, credit checks, motor vehicle reports, or other verifications may apply. For Faculty Hires: originals transcripts or equivalent educational credential evaluation may be required. All employees are responsible for safeguarding sensitive information and adhering to cybersecurity and privacy policies. Equal Employment Opportunity Augusta University is an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. Notes This description retains core job content and omits promotional and non-essential information. For application details, visit the official Augusta University careers page. #J-18808-Ljbffr