Accounting Specialist

Job Description

Job Description

Description

We are looking for a detail-oriented and motivated Accounting Specialist to join our team. This position will be responsible for supporting the accounts receivable process, following up on outstanding balances, processing payments, and maintaining accurate financial records.

The ideal candidate is organized, comfortable working with multiple systems, and confident communicating with customers and internal teams. This is a great opportunity for someone who enjoys problem-solving, staying organized, and taking ownership of their responsibilities in a fast-paced environment.

Key Responsibilities

• Manage and maintain assigned customer accounts and accounts receivable balances.
• Monitor outstanding invoices and follow up with customers regarding past-due balances.
• Make collection calls, send correspondence, and communicate professionally with customers regarding account balances and payment arrangements.
• Process and accurately record customer payments.
• Research and resolve account discrepancies, payment issues, and billing questions.
• Maintain accurate and up-to-date customer account information.
• Work closely with internal departments to resolve billing and payment issues.
• Review account activity and identify outstanding or delinquent accounts requiring follow-up.
• Document collection activity and customer communications.
• Assist with account reconciliations and other accounting-related tasks as needed.
• Utilize Microsoft Excel and other systems to track, organize, and report financial information.
• Maintain confidentiality and accuracy when handling financial and customer information.
• Provide excellent customer service while maintaining appropriate collection standards.
• Perform other duties and special projects as assigned.

Skills, Knowledge and Expertise

• 2+ years of experience in Accounts Receivable, Collections, Accounting, Bookkeeping, or a similar financial support role preferred.
• Experience with customer collections, payment processing, or accounts receivable.
• Proficiency with Microsoft Office, particularly Microsoft Excel .
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Comfortable working with multiple systems and learning new technology.
• Strong problem-solving skills with the ability to follow up consistently and see issues through to resolution.
• Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
• Customer-focused mindset with the ability to build and maintain positive working relationships.
• Ability to work independently while also collaborating effectively with a team.
• Professional, dependable, and highly organized approach to daily responsibilities.

Benefits

• 401(k) with match
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program