Senior JAMF & MAC L3 Engineer

Senior JAMF & MAC L3 Engineer

Location: Austin, TX/Omaha, NE/Scottsdale, AZ/Chicago, IL/San Jose, CA

Duration: Full Time

Job Description:

• 5+ years of experience in Apple device management in an enterprise environment.

• Advanced knowledge of JAMF Pro and related Apple technologies.

• Strong scripting skills (Bash, Python, AppleScript).

• Familiarity with macOS, iOS, and Apple ecosystem best practices.

• Enterprise Experience:

• Experience integrating JAMF with enterprise systems (AD, LDAP, PKI, etc.).

• Understanding of networking concepts (VPN, DNS, DHCP).

• Security & Compliance:

• Knowledge of security frameworks and compliance standards (CIS, NIST).

• Experience with encryption, certificates, and secure configurations.

Preferred Qualifications:

• JAMF 300 or 400 Certification.

• Experience with cloud-based MDM solutions.

• Familiarity with ITIL processes and enterprise service management tools.

Roles & Responsibilities:

Senior JAMF & MAC L3 Engineer:

• JAMF Pro Administration:

• Configure, deploy, and maintain JAMF Pro infrastructure for macOS and iOS devices.

• Manage policies, configuration profiles, scripts, and packages.

• Maintain device inventory and ensure accurate asset tracking.

• Enterprise Integration:

• Integrate JAMF with enterprise systems such as Active Directory, MDM, and security tools.

• Support Single Sign-On (SSO) and certificate-based authentication.

• Security & Compliance:

• Implement security baselines and compliance standards (CIS benchmarks, encryption, etc.).

• Monitor and remediate vulnerabilities on Apple endpoints.

• Automation & Scripting:

• Develop and maintain automation scripts using Bash, Python, or AppleScript.

• Streamline workflows for software deployment and patch management.

• Troubleshooting & Support:

• Provide Tier 3 support for Apple device issues.

• Collaborate with Service Desk and Infrastructure teams for escalations.

• Documentation & Reporting:

• Maintain detailed documentation of configurations, processes, and policies.

• Generate reports on compliance, inventory, and performance metrics.