Warranty Administrator

Mills Automotive Group

Mills Automotive Group is hiring for a warranty administrator to join our team! Are you an organized individual? Do you pay incredible attention to detail? Do you have prior experience working in an automotive dealership? If you answered yes, we want to talk to you!

Description of the Role

Welcome to Mills Auto Group, where we are currently seeking an experienced warranty administrator to join our team in Atlanta, GA. As a warranty administrator, you will play a crucial role in ensuring the seamless processing of warranty claims and providing excellent customer service.

Responsibilities

• Process warranty claims accurately and in a timely manner
• Communicate with manufacturers to resolve warranty issues
• Maintain organized records of warranty claims and approvals
• Assist customers with warranty-related inquiries
• Book warranty repair orders.
• Submit claims of manufacturer warranty and follow up
• Service contract claim submission and follow up.
• Maintain receivables schedules.
• Work closely with a team of technicians, service writers, and supervisors

Requirements

• Prior experience in warranty administration
• Excellent attention to detail and accuracy
• Strong communication skills
• Proficiency in using warranty claim software
• Warranty experience preferred
• Detail-oriented
• Ability to work well with others and be part of a team
• Proficiency Microsoft Office
• General accounting knowledge preferred

Benefits

• Competitive compensation: $70,000.00 - $85,000.00 per year
• Semi-monthly payment schedule
• Health insurance and retirement benefits
• Opportunities for career growth and development
• Health, Dental, Medical
• 401K
• Paid Time Off

About the Company

Mills Auto Group is a leading automotive dealership with a reputation for excellence in customer service and vehicle sales. Our team is dedicated to providing top-notch service to our customers and creating a positive work environment for our employees.

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to over 35. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.