Clinical Care Transition Specialist / Registered Nurse

Job Description Summary The Clinical Transition Specialist is a sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. They ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering pre‑admission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. They also proactively build strong relationships with referral sources and partner with Account Managers to grow referral rates and achieve sales goals. Pay range: $78,973.32–$131,614.70. RN's with Peds experience highly preferred Job Responsibilities Proactively maintain and grow relationships with referral sources to increase sales and patient starts. Serve as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources. Interact with area service providers daily to sell Option Care services to discharging patients. Conduct assessment of patients selected by the hospital to ensure candidate viability for alternative site care. Use sales techniques to educate patients, families and facility staff about Option Care services and products. Provide hands‑on, in‑person education to patients and caregivers to enable timely discharge and therapy independence. Communicate effectively with agency staff, medical team, patients and family throughout the discharge process to implement treatment plans. Collect, review and complete pre‑admission information and secure related sign‑off. Partner with Account Manager and Regional Sales Director to create and execute area business and growth plan. Communicate frequently with Account Manager to discuss opportunities, assess progress and provide feedback related to promoting Option Care services. Partner with marketing staff to deliver educational and promotional programs to patients/caregivers and referral sources. Review patient medical records for pertinent medical history and primary/secondary insurance payor information and communicate this to patient registration department. Initiate care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participate in data collection required for therapy start and patient tracking process. Facilitate transfer of orders via phone, fax and e‑prescribing. Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding confidentiality. Provide oversight and input to providers regarding patient assessment and treatment process and transition to home care. Act as point of contact, coordination, and communication with other providers. Arrange for special medical supplies or appliances to be available as needed. Basic Education and Experience Requirements Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice. At least 2 years of experience in the healthcare industry. Basic Qualifications Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors. Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (e.g., ACHC, URAC). Experience providing customer service to internal and external customers, meeting quality standards of services and evaluating customer satisfaction. Basic PC skills: internet, email, Microsoft Word, Excel, PowerPoint. Experience identifying operational issues and recommending strategies to resolve and improve processes. Reliable transportation; personal vehicle and valid driver’s license required if traveling by own vehicle. Ability to plan, organize and make presentations. Preferred Qualifications Hands‑on home or alternate site infusion or discharge planning experience. Experience growing service provider partnerships. Travel Requirements Travel to and from partnership facilities, community hospitals, and medical practice offices to sell services, process referrals and provide live education and training support to patient/caregiver and referral sources. Benefits Medical, Dental and Vision Insurance Paid Time Off Bonding Time Off 401(k) Retirement Savings Plan with Company Match HSA Company Match Flexible Spending Accounts Tuition ReimbursementmyFlexPay Family Support Mental Health Services Company Paid Life Insurance Award/Recognition Programs Equal Employment Opportunity Statement Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. #J-18808-Ljbffr