Program Specialist

Program SpecialistAustin Retina Associates is seeking a responsible, self-motivated individual to assist in providing unparalleled patient satisfaction, performing duties within our accounts receivable and insurance departments. In this role you will work with patients, insurance carriers and pharma programs.Duties/ResponsibilitiesAccurate data entryReceive inbound and place outbound calls for new patients to obtain insurance informationInput assorted information into billing systemsEnroll patients for varying cost medical programsAssist in monitoring faxes and upload to patient chartsPost payments from patientsProvide cost estimates to patients for medications and to arrange paymentsAssist with recovering payments on unpaid claimsRespond to a high volume of internal instant messagingRequired Skills/AbilitiesProficient with computers and ability to learn new softwaresAbility to continually learn revamp and train in new processesHigh attention to detailGood communicator and ability to relate well with othersEnjoy working in a high volume work flow of cases within a high-performance cultureThrives in a team oriented environment working closely with othersEnjoy a diverse, family-type atmosphere with solid benefits and room for learning and growthHave a desire to be part of a winning team and to contribute in making it even betterDesire to learn in a medical insurance/billing atmospherePreferred AttributesProficient with computers and ability to learn new softwaresContinually revamp and train in new processesHigh attention to detailGood communicator and relates well with othersEnjoy working with a high volume of cases within a high-performance cultureThrives in a team oriented environment working closely with othersEnjoy a diverse, family-type atmosphere with solid benefits and room for learning and growthHas a desire to be part of a winning team while contributing toward improvementsDesire to learn in a medical insurance/billing atmosphereBilingual in Spanish a plusAbility to work a consistent Monday to Friday, 8-5 schedulePhysical Demands and RequirementsProlonged sitting up to 8 hours a day; stand and walk; talk and hear both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 15 pounds on occasion. Specific vision abilities required by this job includes viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.