CX Test Analyst: QA for Seamless Customer Journeys
Itlearn360
Itlearn360 is seeking a Test Analyst in California to design and deliver exceptional customer experience solutions. The role involves identifying testing needs, developing and executing test cases, and collaborating with team leads. Candidates should have a Bachelor's degree in a relevant field and at least 3 years of experience in web application testing, including developing test cases, QA strategies, and communication skills. Familiarity with Microsoft TFS and automation tools is a plus. #J-18808-Ljbffr Itlearn360
- ...City, LLC in California is looking for a Test Analyst to join their team. The ideal candidate will help design and deliver customer experience solutions by identifying testing... ...to ensure our solutions achieve the desired customer journey! #J-18808-Ljbffr 6AM City, LLCCustomer
- Test Analyst job at PTP. California. PTP is a fast-growing system integrator... ...that offers strategic Customer Experience (CX) solutions to our clients.... ...with a beautiful customer journey that achieves results. The... ...Experience with QA strategies and best practices...Customer
- ...Inc. in California seeks a Head of Customer Experience to enhance the customer journey and team performance. The role involves... ...various departments to ensure a seamless customer experience. Ideal candidates will have 3-5+ years of CX experience in DTC brands, especially...Customer
- The State of California is seeking a detail-oriented Testing Analyst to conduct ongoing user acceptance testing of the CalHEERS system. This role ensures the quality and functionality of systems, applications, and processes in compliance with state and federal regulations...SuggestedRemote job
- ...of 11 hospitals. This engagement focuses on aligning CX strategy with clinical systems, ensuring seamless integration between contact center platforms, AI... ...act as a strategic advisor and bridge the gap between customer experience design and clinical/IT realities. Role Overview...CustomerContract workPart time
- ...Essence Journey is seeking a dependable Remote Customer Experience Assistant to support daily operations and client communication. This role involves utilizing email, chat, and phone to ensure efficient processes. The ideal candidate will have customer service experience...CustomerRemote workFlexible hours
$80k - $100k
A consulting firm in data analysis is seeking a Tactical Data Link Analyst to support test and evaluation for Air Command and Control systems. This role involves analyzing data for compliance with military standards and translating findings into actionable insights. The...$126k - $202.5k
Samsara is looking for a Customer Experience Strategy Lead to operate an AI-powered customer listening infrastructure and manage the Qualtrics... ..., influence key decisions, and enhance the overall customer journey. The position offers a competitive salary range of $126,000 to...Customer- ...operational efficiency and elevate the Customer Experience (CX). This role will focus on optimizing... ...streamlining processes, and fostering seamless cross‑functional collaboration to ensure... ...a consistently exceptional customer journey. By championing a white‑glove, high‑touch...CustomerLocal area
$25 - $28 per hour
Customer Service Representative (Intake & Document QA Specialist) Needed in Westlake Village Pay Range: $25-$28 per hour Schedule: Monday - Friday 8am - 5pm... ...of the way We pride ourselves on delivering a seamless experience through knowledgeable service, efficient...CustomerHourly payFull timeWork at officeLocal areaMonday to Friday$180k - $230k
...5. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered... ...“workers” that can act as frontline agents, QA analysts, and managers — continuously executing, monitoring, and improving customer interactions. We’re growing quickly and...CustomerH1b- ...services company delivering Customer Experience (CX), Business Process... ...technologies to enhance customer journeys, drive scalability and reduce... ...and a brief pre-employment test. Key Responsibilities Provide... ...departments to ensure seamless customer support. Qualifications...CustomerWork at officeLocal areaRemote workWork from home
- ...Broadspire Quality Assurance (QA) Guidelines to patients/employees... ...interpret medical records and test results and provides... ...times. Demonstrates excellent customer service, and respect for customers... ...generation of leaders to take this journey with us. We hail from more...CustomerWork at office
- What You’ll Do The CX Program Manager leads cross‑functional customer programs driving swift resolution of one‑to‑many, compliance‑impacting issues, such as product defects, system changes, or calculation updates that affect many customers at once. This role leads the...CustomerRemote job
$220k - $230k
...facilities dedicated to delivering exceptional customer service for Chick-Fil-A restaurant... ...(KPIs). This role will support multiple seamless lab and manufacturing operations. The Quality... ...and supply adequate work tools to QA team Develop and help to ingrain a strong...CustomerTemporary workWork at officeAll shiftsShift workWeekend work- ...Operational Excellence Manager responsible for driving transformative initiatives that enhance operational efficiency and elevate the customer experience. The role involves optimizing procedures, implementing strategies for customer satisfaction, and leading a high-...Customer
$23.18 - $28.97 per hour
...systems for healthcare organizations to seamlessly communicate and exchange data across different... ...limited to general warehousing tasks, customer support, requisition, shipping, receiving... ...inventory management, Quality Assurance (QA) and cargo preparation and deployment, to...CustomerHourly payContract workFor contractorsWork at office$70k - $100k
Flip is seeking an Account Executive to join their team, focusing on transforming customer experiences in the Healthcare and Retail sectors. This role demands a driven individual with a successful track record in B2B SaaS sales and the ability to navigate complex sales...Customer$44k - $48k
...Leasing Specialist in California to enhance resident satisfaction and manage leasing processes. The ideal candidate has 1-2 years of customer service experience, strong communication skills, and proficiency with MS Office. Benefits include a starting salary of $44,000 - $...Customer- ...consultancy is seeking an Epic Subject Matter Expert for a contract advisory role in the United States. This position focuses on aligning customer experience strategy with Epic's ecosystem, bridging the gap between clinical and technical aspects. Responsibilities include...CustomerContract work
$16 - $30 per hour
Company Overview Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks,... ...store needs to Store Manager and Manager In Training Resolve customer issues effectively Provide a fun, full service experience to all...CustomerFull timeNight shiftWeekend work$218.7k
...scientists The Opportunity Oversee the global customer experience (CX) vision, strategy, planning, insights... ...experience strategy to deliver a seamless customer experience across all stages and touchpoints in the customer journey leading to increased customer acquisition...CustomerFlexible hours- ...an individual for a Quality Engineer position located in Rancho Dominguez, California. Responsibilities include supporting prime customers, reviewing contracts, and managing quality initiatives. The ideal candidate should hold a Bachelor’s Degree in Engineering and be...CustomerTraineeship
- ...direct sales of enterprise software solutions and a strong background in Cloud and AI technologies. This position involves aligning customer needs with business objectives and maintaining comprehensive sales strategies. Successful candidates will demonstrate a proven...Customer
$218.7k
Abbott Laboratories is seeking a Senior Director of Global Customer Experience in California, MO. This role involves overseeing customer experience strategies and leading initiatives to enhance customer satisfaction and loyalty. The ideal candidate has over 15 years of...Customer- ...or tech-enabled environments. Responsibilities include leading discovery sessions, creating product demonstrations, and advising customers on best practices. This role is remote and offers an attractive benefits package, including medical, dental, and vision coverage....CustomerRemote job
$80k - $100k
Affirm is seeking a strategic Quality Assurance professional to design and own QA programs that enhance customer experience and system integrity. This role focuses on identifying quality signals, developing dashboards, and collaborating with cross-functional teams. The...CustomerFlexible hours$42 - $45 per hour
IT & Security Compliance Testing Analyst - SDLC, SOC 2, SOX We are seeking an IT & Security Compliance Testing Analyst with experience in SDLC, SOC 2, and SOX compliance. The role involves maintaining IT General Controls (ITGC) testing programs, ensuring compliance with...Contract work$56 - $61 per hour
Crystal Equation Corporation is seeking a QA Analyst III to maintain the accuracy of their AI-powered sales quality governance system.... ...successful candidate will have over 5 years of QA experience in customer-facing environments and strong analytical skills. The role is...CustomerRemote jobHourly payFull time$25 - $28 per hour
Ultimate Staffing is seeking a Customer Service Representative for a vital role in California’s healthcare sector. This position focuses on patient intake and document quality assurance to ensure timely access to essential sleep therapy equipment. The ideal candidate will...CustomerHourly pay
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