Hiring a Client Care Coordinator

Job Description

Job Description

Benefits:

• Company car
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Comfort Keepers is looking for an energetic, people-focused External Client Care Coordinator to help expand and strengthen the care we provide throughout the Cleona community. 

Service Areas:
Cleona, Fredericksburg, Lebanon, Myerstown, Annville, Palmyra, Hershey, Manheim, Elizabethtown, Mount Gretna, and surrounding communities.

Your Role
• Meet with prospective clients to understand their care needs and recommend appropriate services
• Develop strong partnerships with hospitals, rehabilitation centers, physician offices, and community organizations
• Visit clients to ensure quality care, satisfaction, and ongoing service excellence
• Coordinate care transitions and communicate updates with families and office staff
• Identify opportunities to strengthen client relationships and improve the overall care experience
• Assist with community events, networking opportunities, and local outreach initiatives
• Work alongside caregivers and office teams to provide seamless service from start to finish
• Maintain detailed client information and ensure all documentation is completed accurately
• Help resolve concerns quickly while delivering outstanding customer service
• Represent Comfort Keepers professionally within the local community

We're Looking For Someone Who
• Enjoys building relationships and helping others
• Has excellent communication and interpersonal skills
• Stays organized while managing multiple priorities
• Is confident using computers and office software
• Brings a positive attitude and strong problem-solving abilities
• Has experience in healthcare, sales, customer service, or community outreach (preferred but not required)
• Works well independently while contributing to a collaborative team

Why Comfort Keepers?
• Full-Time career with dependable hours
• Competitive pay and paid training
• Supportive leadership that invests in your success
• Career advancement and professional growth opportunities
• A welcoming team that values collaboration and respect
• The opportunity to make a real difference in the lives of local families every day
Grow Your Career While Changing Lives.

Help connect families with the care they need. Join the Comfort Keepers team and make a meaningful impact every day.