Drive Up & Go Lead
Tom Thumb Supermarket
Drive Up & Go Lead
The Drive Up & Go Lead is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She serves as the Drive Up & Go leader at store level and is responsible for achieving drive up & go productivity goals. He/She provides ongoing technical training, coaching, and development of the DUG team.
Key Responsibilities:
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest.
- Assist with training, scheduling, performance management (to include discipline, separations, etc.) for all DUG team members and ensures the product meets guests demands in an effective and controlled manner.
- Accurately select the highest quality product offering for our DUG guests to meet and exceed company expectations of providing Ultimate Service.
- Assist in the sourcing, interview, and selection of all DUG team members
- Responsible for supervising and ensuring proper order selection and processes are followed to maximize efficiencies ensuring product meets guest demands in an effective and controlled manner.
- Help set and notify team members of daily operational goals to gain team buy-in.
- Help monitor product movement and notify Grocery team when adjustments in ordering are needed.
- Assist DUG team members in a workload management, monitoring out of stocks and check product substitutions when necessary.
- Assist with overall guest and team member safety.
- Designate and assign trainers as necessary.
- Greet and speak politely with every guest on premises
- Perform other duties as requested or required by management.
Key Requirements:
- High School Diploma or Equivalent
- Performa all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
- Must be able to lift up to 70lbs and stand for long periods of time (up to 6 hours)
- Ability to function as a team member and get along with others
- Ability to accept supervisory coaching related to performance, work habits and attitude.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io(option #4).
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