Assistant Operations Manager

Basic Function Accountable for the overall store operation in a manner consistent with our company mission and achieve the highest level of profitability through proper management of facilities, inventories, budgets, employees, and transportation and safety programs while meeting company objectives and customer requirements. Responsibilities Direct operations toward accomplishment of company objectives as specified in annual operating budget and business plan. Develop and recommend operational policies and procedures. Develop specific short-term and long-range plans and programs with supporting budget requests and financial objectives. Develop annual store budget and goals for sales, gross profit, net profit, volume, margin percent and expenses, as well as other strategic plans. Maintain operating income through effective management and generation of sales and gross profit margin, and direct the operations at the lowest cost consistent with established specifications as to quality and quantity. Enforce Company policy and procedures, including paperwork on sales transactions, refunds and credit policy. Provide for preparation of cost control reports, cost estimates, employee and facility requirement forecasts, production/inventory control reports, delivery estimates, etc. Review monthly reports with employees for information and training. Insure prompt and economical receipt of needed materials and supplies and delivery of products to customers. Establish service policies and ensure attainment of service goals. Maintain adequate inventory controls and levels to conform with budgets and forecasts in order to ensure satisfactory customer service and delivery at acceptable costs. Keep site in compliance with ADA, OSHA, and DOT regulations and all local, state, and federal laws. Insure effective operation of programs in following areas: quality control, waste control, safety, production incentives, preventative maintenance, inventory control, housekeeping, and employee staffing and training. Hire, train, and supervise employees. Review reports annually or more often as needed. Recommend compensation changes. Develop plans for improvement and/or expansion of facilities and equipment and recommends to the CEO/President. Monitors the expenses, costs, waste, and various other performance measures of all operating facilities, evaluates performance to identify problems and takes corrective action as necessary. Conduct training sessions/meetings as needed. Communicate policies and objectives to supervisors and provide general directions in organization, controls and procedures to administer policies and achieve objectives. Other projects as needed. Sales Management and Marketing Train, supervise, and lead salespeople as a mentor and coach to help achieve sales goals and to ensure a business-like appearance and good impression to customers. Work with sales staff through sales meetings, day-to-day assistance and annual goal setting. Plan and implement product knowledge training for store sales staff and keep staff informed of upcoming sales promotions and events. Make joint calls with sales staff for key accounts to further training and grow business. Assist in solving claims or complaints. Devote time to prospecting for new accounts. Help cover incoming sales calls. Participate in dealer shows, conventions, and industry meetings and trips as necessary. Recommend merchandising and sales promotion programs to President as well as products to be carried, discontinued, or for experiment. Evaluate and check competition with recommendations for day-to-day pricing, advertised pricing, and merchandise assortment. Education College degree or equivalent experience in Business Administration or related field. Knowledge, Skills, and Abilities Expert working knowledge of lumber/building material facility management. Administration skills including assigning work, budgeting, checking work, coaching/counseling, discipline, evaluating, planning, reporting, selection/termination, supervision and training. Excellent written and verbal communication skills. Ability to lead and motivate employees to high production levels. Sound understanding of financial matters such as budgeting, costing, forecasting, etc. Interpersonal skills. Computer skills. #J-18808-Ljbffr K44 Consulting LLC