IT-Network Admin III

Better Connected, Together: Employees Power Our Mission At Arkansas Electric Cooperative Corporation (AECC) and Arkansas Electric Cooperatives, Inc. (AECI), our diverse, dedicated team powers a shared mission: to deliver electricity that is reliable, affordable and responsible. Better connected, together with Arkansas’ electric distribution cooperatives — we provide wholesale power and essential services that improve quality of life across the state, serving more than 1.2 million members and the communities they call home. Our Employees are the Driving Force Behind Everything We Do We believe in supporting, valuing, and investing in our people — because when our team thrives, our mission succeeds. If you're looking for meaningful work, a strong sense of purpose, and a place where your contributions truly matter, we invite you to consider joining u

GENERAL DESCRIPTION OF POSITION

Manages the Cooperative's computer systems, servers, and/or networks to a high degree of availability and efficiency.ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in the implementation and administration of assigned portions of Cooperative's overall computing environment to meet the needs of the various Departments and Divisions within the Cooperatives.
• Assists with installation, configuration, and maintenance of systems within assigned area of responsibility.
• Assists with continuous performance monitoring of systems within assigned area of responsibility. Troubleshoots problems and resolves issues, as required.
• Partners with suppliers and vendors to troubleshoot and correct problems in systems within assigned area of responsibility. Evaluates system reliability and makes recommendations for improvement where possible.
• Monitors system performance to determine when upgrades of equipment and/or services will be required.
• Assists employees and Member Cooperatives in interaction with systems within assigned area of responsibility.
• Assists in the purchase of materials and supplies necessary for the operation of the systems within assigned area of responsibility.
• Participates in the development of documentation describing the technical aspects of systems, as well as operational notes, change control logs and procedural flow charts. Reviews existing documentation for correctness and completeness.
• Assists in the development and documentation of business continuity and disaster recovery procedures to support the availability of systems within assigned area of responsibility. Periodically reviews, updates, and tests recovery plans and procedures to ensure effectiveness.
• Assists with the planning process for IT services, hardware, and software within assigned area of responsibility.
• Maintains compliant work processes according to applicable regulatory standards and Cooperative policies and programs. Performs all work within the IT Division's change management and trouble ticket management processes.
• Performs any other related duties as required or assigned.
• Due to our obligation to provide continuous, reliable electric service to our customers, the ability to maintain regular and punctual attendance and the ability to work outside your regularly scheduled office hours when necessary is an essential function of the job.
• Maintain awareness of and compliance with applicable laws and regulations from various regulatory entities, internal policies, procedures, and directives. Ensure ongoing monitoring and timely incorporation of any changes to maintain adherence to compliance standards. MINIMUM QUALIFICATIONS

Associates Degree plus CCNP or 2+ years’ experience plus CCNA or Bachelors in Computer Science or related field, or other equivalent combination of education and experience. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, outdoor weather conditions, risk of electrical shock. The noise level in the work environment is usually moderate.PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, sit, use hands to finger, handle, or feel, reach with hands and arms; and frequently required to walk; occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The employee must occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 25 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision. ADDITIONAL INFORMATION Participation in an on-call rotation among other employees in the department, wherein the employee will be called upon to assist in the resolution of problems outside of normal business hours. Travel as required to attend training classes and professional conferences. Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future. Why Join Us? We invest in our employees with competitive pay, meaningful work, and a comprehensive benefits package that supports your well-being and future:

• 100% Company Funded Defined Benefit Pension Plan
• 401(k) with 3% Dollar-for Dollar Company Match
• Health, Dental, and Vision Insurance
• 9 Paid holidays
• 2 Floating holidays
• Educational assistance
• Paid time off accrual
• Short-term disability
• Long-term disability
• Free & confidential Employee Assistance Program

EEO/AA/M/F/VETS/DISABLED

Should you elect to apply for this position, AECC/AECI will review your qualifications. If after reviewing the qualifications and experience of all applicants, your skills and credentials meet our needs, someone from our organization may contact you. Please be advised that the time required to complete the applicant review process typically takes between 30 and 90 days but could extend beyond that. Once the position has been filled, all applicants will be notified via email. Arkansas Electric Cooperative Corporation and Arkansas Electric Cooperatives, Inc. are Equal Opportunity Workplace and an Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other protected category. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.