Business Analyst II

Subject Matter expert for assigned functions. Prepares reports on data summaries, changes, and trends for use by management. Provides assessment and recommendations to management. Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department. Tracks issues to resolution within department and in partnership with other groups. Monitors overall work flow to ensure timely completion of projects and daily work requirements. Assists with special projects within assigned department or as part of cross-functional teams as required or assigned. Monitors department processes and work flow to ensure overall accuracy and quality of data and work output. Determines areas of risk as new or changed processes are implemented. Recommends changes, updates and processes for continuous improvement in areas of expertise. Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed. Provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed. Requirements Bachelor's Degree (accredited) in Business Administration related or similar area of study or in lieu of degree; High School Diploma or GED (accredited) and 4 years of relevant work experience; 3 years of relevant work experience (in addition to education requirement). Soft Skills subject matter expert assessment and recommendations issue resolution project management cross-functional collaboration process monitoring continuous improvement training and support data accuracy risk assessment Certifications & Qualifications Bachelor's Degree High School Diploma GED #J-18808-Ljbffr Jobtailor