Program Manager - Roadmap to Peace

AGENCY DESCRIPTION:

Instituto Familiar de la Raza, Inc. is a multi-service community health and social service agency with an emphasis on serving the Chicano/Latino/Indígena community in San Francisco with a special focus on the diverse needs of the Mission District. Services include a wide range of mental health, HIV-related services, and social services, including health promotion, education, prevention, early intervention, case management, psychological and psychiatric interventions, and cultural/social and spiritual re-enforcement. The agency serves children, youth, adults, and families. It has a rich history of working collaboratively with other agencies to meet the needs of the Chicano/Latino/Indígena community and other cultural/racial communities in San Francisco.

INITITATIVE DESCRIPTION:

The Roadmap to Peace Initiative (RTP) is the collective effort of community stakeholders to address the needs of underserved Chicanx/Latinx/Indigena youth and young adults vulnerable to street violence, justice involvement, and disconnected from learning opportunities. RTP is a community-driven solution inspired and informed by decades of community prevention and culturally affirming strategies that work to heal Chicanx/Latinx/Indigena youth and their families. Grounded in a community-driven collective impact approach, Roadmap to Peace brings together diverse stakeholders to build community, remove barriers through policy change, and foster a comprehensive social support network for youth for healing. This initiative aspires to build peaceful communities by breaking the cycle of violence by engaging youth and young adults in healthy and healing relationships. RTP is committed to improving the social, economic and safety outcomes of our most vulnerable Chicanx/Latinx/Indigena youth ages 13-24, in and from San Francisco Under the supervision of the Initiative Director, the Program Manager oversees key aspects of contract compliance, budgeting, program evaluation, and quality improvement for the RTP collaborative initiative. The position coordinates the development of annual work plans, supports reporting and compliance requirements, and supervises the Data Coordinator and Program Assistant. The Program Manager works closely with the Initiative Director, core staff, subcontracted partners, fiscal staff, funders, consultants, and community stakeholders to ensure effective implementation and coordination across the initiative. This role monitors program performance, outcomes, and continuous quality improvement efforts to ensure activities achieve intended deliverables and impact. Serving as a key liaison to subcontractors, funding agencies, and community partners, the Program Manager supports contract management, strategic partnerships, and stakeholder engagement. The position helps ensure RTP’s collaborative work is well-organized, documented, aligned with funder requirements, and advancing positive outcomes for Latinx youth, transitional-age youth, families, and community partners. The ideal candidate is a strong project manager, supervisor, facilitator, writer, systems thinker, and collaborative leader with the ability to coordinate multiple workstreams, ensure accountability across a complex initiative, and support culturally rooted, trauma-informed, restorative, and community-led violence prevention efforts. Essential Job Duties include but are not limited to the following: Initiative Operations, Project Management, and Internal Coordination Manage and maintain the operating systems that support RTP’s day-to-day and long-term initiative coordination, including calendars and project management tools. Support the director with the development and implementation of annual initiative strategic planning, retreats, work plans, work groups, and implementation plans. Identify gaps in systems, processes, documentation, communication, staffing, data, and compliance. Recommend improvements to strengthen initiative coordination, partner accountability, youth outcomes, and long-term sustainability. Contract Compliance, Reporting, and Deliverables Management Under the direction of the Initiative Director, coordinate the development and implementation of annual initiative work plans for agency approval. Actively engage and staff the Initiative Director in the annual contract negotiation process with funding sources, attend contract meetings and contract negotiations on behalf of IFR and initiative partnerships. Implement contract management and compliance to ensure the initiative is consistently meeting service goals and deliverables and is in compliance with all requirements. Attend monthly and/or quarterly meetings held by funding agencies. Support contract meetings, funder meetings, contract negotiations, and grantee collaborative requirements in partnership with the Initiative Director. Co-chair with the Initiative Director the RTP subcontractor directors/management meetings and actively support other initiative meetings as relevant to the role. Prepare, review, and submit monthly narratives, data reports, progress reports, bi-monthly IFR reports, DCYF mid-year reports, DCYF end-of-year reports, and other required reports in collaboration with the Initiative Director and Data Coordinator. Ensure initiative activities remain aligned with funder requirements, program design expectations, and agency compliance standards. Maintain contractual deliverables, audit tools and reports, calendars to monitor compliance across the initiative, including monthly, bi-monthly, quarterly, mid-year, and end-of-year deliverables. Fiscal Oversight, Budget Management, and Fund Development Supports the development, monitoring, and implementation of the annual initiative operating budget in coordination with the Initiative Director, Executive Director, Fiscal Department, core team and subcontractors. Under the direction of the Initiative Director, monitors and manages the annual initiative budget and compliance with all fiscal requirements and policies and in alignment with IFR processes, including but not limited to budget spending plans, budget tracking tool, invoice documentation protocols, etc. Oversee payment request and monthly invoice process, including monthly budget reports, subcontractor invoices review, invoice documentation, payment requests, and check distribution. In partnership with the director, coordinate annual and bi-annual budget revision processes, including communication with partners, collection of budget modification requests, documentation of requested changes, and follow-up with fiscal systems. Support fiscal trainings and capacity building for the initiative. Conduct funder research, prospect research, and grant scans to identify funding opportunities aligned with RTP’s mission, strategy, youth leadership work, violence prevention goals, and community-building priorities. Maintain grant tracking tools, grant source documents, and grant monies. Assist with grant writing, grant drafting, grant submission, and grant management processes as needed. Program Evaluation, Data Systems, and Quality Improvement Ensure that programs meet quality standards required by the agency and funding sources. Oversee the development, implementation and maintenance of the initiative evaluation plan (client level and initiative level), productivity reports, data systems, and data quality improvement processes in collaboration with the director and data coordinator. Identify management and evaluation capacity building/training needs and opportunities for the initiative. Inform and support the Initiative Director in the implementation of the performance management process for the core team and subcontractors for continuous program improvement. Supervise and support the Data Coordinator in managing data deliverables, CMS data entry expectations, youth surveys, productivity reports, data audits, recurring reports, and evaluation-related documentation. Identify data, evaluation, reporting, and management capacity-building needs across the initiative. Support data capacity-building spaces, including Data Cafecito workshops, data entry support sessions, data work groups, and partner-facing data learning opportunities. Supervision, Staff Development, and Performance Management Supervise the Data Coordinator in the development and implementation of the initiative evaluation plan, productivity reports, and data management systems Supervise the Administrative Assistant in the initiative administration, management, fiscal and contract compliance duties. Provide regular supervision, coaching, support, and accountability for the Data Coordinator and Program Assistant. Facilitate weekly or bi-weekly supervision check-ins with direct reports using structured agendas, project management and performance management tools. Promote a supervision culture rooted in coaching, clarity, accountability, trauma-informed practice, and professional development. Strategic Stakeholder Partnerships, Policy Advocacy and Community Building In collaboration with the Initiative Director, facilitate contract management relationships with funded subcontractors. Maintain stakeholder lists, conduct stakeholder analysis, and support relationship management of key partners and community stakeholders. Participate in IFR/RTP cultural offerings such as retreats, events, meetings and trainings. Actively engage in relevant community initiatives and collaborative efforts focused on initiative management and evaluation. Maintain awareness of local policy, criminal justice, violence prevention, immigration, youth leadership, community safety and other issue areas relevant to RTP to inform client and initiative level intended impacts and support the director in policy advocacy efforts. Support subcontractor, manager, quarterly partner check-in, steering committee, work group, and other collaborative meetings as appropriate to the role.

REQUIRED SKILLS AND QUALIFICATIONS

Demonstrated commitment to working with Latinx, Chicanx, Indígenx, immigrant, youth, transitional age youth, and justice-impacted communities. Strong understanding of issues affecting Latinx youth and families in San Francisco, including violence prevention, juvenile justice, education, economic opportunity, behavioral health, and community safety. Knowledge of youth development, trauma-informed practice, restorative justice, violence prevention, community healing, and culturally rooted service models. Experience managing complex programs, initiatives, collaboratives, or multi-partner projects. Strong project management and organizational skills with ability to create systems where roles, timelines, and responsibilities are clear. Experience with contract compliance, reporting, documentation, fiscal tracking, and funder deliverables. Experience supervising staff, supporting professional development, and using structured accountability systems. Strong written communication skills, including experience drafting reports, narratives, agendas, summaries, process documents, and funder-facing materials. Strong facilitation and meeting management skills. Ability to analyze data, review reports, monitor outcomes, and support continuous quality improvement. Ability to work with multidisciplinary staff, subcontractors, funders, government partners, fiscal departments, consultants, and community stakeholders. Ability to manage sensitive information with discretion, professionalism, and cultural humility.

PREFERRED SKILLS

Bilingual in Spanish and English. Experience with Salesforce, CMS systems, Asana, Google Workspace, Microsoft Office, spreadsheets, survey tools, and/or data reporting systems. Experience working in a collaborative initiative, collective impact model, community-based organization, or city-funded program. Familiarity with San Francisco youth-serving, juvenile justice, community safety, and violence prevention systems.

EDUCATION, CERTIFICATION AND LICENSES

A four-year degree in Public Health, Public Administration, Social Services, Human Services, Ethnic Studies, Sociology, Criminal Justice, Education, Public Policy, or a related field, plus at least five years of relevant program management, supervision, contract compliance, evaluation, community-based, or collaborative initiative experience. Equivalent combinations of education, lived experience, professional experience, and community-based leadership may be considered. Other Requirements Ability to work occasional evenings or weekends for community meetings, events, retreats, hearings, or funder requirements. Ability to travel to off-site meetings, community spaces, and events as needed.

PHYSICAL DEMANDS

Working with children and youth involves extensive physical activity, mental alertness and enthusiasm. Good general health, physical stamina and emotional stability are essential. Ability to hear within normal range and communicate effectively in person or via telephone in a manner that can be understood by those with whom the person is speaking, including a diverse population. Requires physical ability to sit at the keyboard for long periods of time and manual dexterity to operate word processing equipment with skill, speed and accuracy. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed. Ability to use public and/or private modes of transportation; duties are office-based, but travel to various off-site venues is required. Must be able to work outdoors in various types of weather conditions. On occasion, must lift up to 35 LBS. Compensation And Benefits² Salary Range: This is a full-time position with benefits; with a Salary Range for Exempt: $79,602.00 to $83,000.00 Commensurate With Work Experience, Qualifications, And Education All full-time positions are based on a minimum of thirty-five (35) hours per week. This is a full-time exempt position at 35 hours a week. The position is eligible to participate in medical, dental, vision, and 403(b) plans, earn vacation, sick leave, paid holidays, two wellness days (birthday and hire date) and receive ongoing learning opportunities.

• Instituto Familiar de la Raza, Inc. (IFR) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.
• For the complete nondiscrimination and affirmative action policy, please see the Civil Rights Department State of California's Discrimination, Harassment, and Affi…ahnative Action in the Workplace policy.
• ² Please note that IFR reserves the right to change its benefits and contributions at any time at its sole discretion.

Position available until filled #J-18808-Ljbffr Socket.dev