Spa Concierge

Spa Concierge - The Woodhouse Spa, Vintage Park

Responsibilities

• Provide exceptional customer service and create a warm, welcoming guest experience.
• Answer calls, schedule appointments, recommend services, and process payments.
• Support the spa manager and therapists with daily operations.
• Promote retail products and encourage guest retention by booking follow-up appointments.
• Educate guests on spa amenities, services, and the Woodhouse experience.
• Maintain guest preferences and assist with light cleaning and laundry.

Qualifications

• 2+ years of sales experience (spa experience preferred).
• Strong communication, customer service, and computer skills.
• Experience with scheduling software is a plus.
• Friendly, outgoing, and detail-oriented.
• Able to stand for extended periods, lift up to 45 lbs, and perform light housekeeping tasks.
• Flexible to work evenings, weekends, holidays, and Monday-Saturday shifts.
• Reliable transportation.

Benefits

• Competitive pay with incentives.
• Health insurance for full-time employees.
• Employee discounts on spa services and products.
• Paid training and opportunities for growth.
• Modern, state-of-the-art work environment.

The Woodhouse Spa is an Equal Opportunity Employer and maintains a drug-free and smoke-free workplace.

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.