APU Quality Senior Manager (Onsite)

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense. Military Engine Quality is seeking an APU Quality Senior Manager to lead a team of Quality Managers in driving quality and delivery goals across 23 Auxiliary Power Unit (APU) and Turbojet (TJ) programs. This role is pivotal in ensuring customer satisfaction and advancing quality performance across Integrated Program Management Teams (IPMTs). What You Will Do: Lead a team of three APU program quality managers to oversee 23 APU and TJ programs. Serve as an integral member and escalation point for APU and TJ Integrated Program Management Teams (IPMTs). Act as the primary liaison with customers for all quality-related issues. Support program office activities related to quality issues for in-service customers, including coordination with Component Integrated Product Team (CIPT) representatives and guidance on product escape resolution. Ensure regulatory, customer, and program-related quality requirements are met, including support for product certification activities, Materials Review Board processes, and aftermarket actions. Oversee process and product oversight for nonconformance activities, identifying and addressing adverse trends and emerging product issues. Participate in the escapes management process, ensuring resource allocation, root cause analysis, corrective actions, communication with customers, and thorough investigation completion. Represent the program office in Problem Resolution Team (PRT) and audit finding closeout reviews to ensure issue recurrence elimination. Advocate and implement customer and supplier quality plans to achieve delivery, cost, and quality objectives. Act as the Voice of the Customer for Operations-based teams, driving process control, escape management, and quality improvement initiatives. Prepare for and participate in customer, third-party regulatory, and internal audits. Qualifications You Must Have: Bachelor’s degree and a minimum of 10 years of experience, or an Advanced degree and a minimum of 7 years of experience. Experience with program management and leading cross-functional teams. Prior work experience interpreting data and utilizing tools such as SAP, QLIK, and Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, MS Project, or similar). Experience in quality assurance, including regulatory compliance and corrective action processes. Qualifications We Prefer: Bachelor’s degree in Engineering, Aerospace, Operations, or a related field. Experience working with customers and delivering results in cross-functional teams. Experience with executive-level presentations and communication. Knowledge of root cause analysis and corrective action methodologies, with the ability to influence without authority. Familiarity with Raytheon Life-cycle Program Management (RLPM) processes. What Is My Role Type: In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Location: US-FL-WEST PALM BEACH-777-CUST ~ 777 S Flagler ~ FLAGLER (External Site) Security Clearance Type: None/Not Required US Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia. #J-18808-Ljbffr RTX