Service Coordinator (Social Services / Case Manager) - Sioux Center

Sioux Center, Sioux Center, Iowa, United States of America Job Description Posted Tuesday, September 1, 2026 at 6:00 AM Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual. Hope Haven is growing and we're looking for a Service Coordinator to work within our adult services. In this role, the Service Coordinator would act as the internal case manager by developing person-centered plans, leading teams and being an advocate for persons supported. Health Insurance coverage by Wellmark Blue Cross Blue Shield Free $15,000 Term Life Insurance Policy 403B Retirement Plan with 8% employer match after one year Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement. Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life. Paid Time Off (PTO) and Temporary Medical Leave (TML) Holidays based on status of employment Military Leave Jury Duty Employee Assistance Program (EAP) FMLA (Family Medical Leave Act) Student Loan Forgiveness (PSLF Program) BVU Partnership Educational Benefits Pay on Demand with Dayforce Wallet Duties and Responsibilities: Receive referral p ackets . Arrange enrollment team from prospective support team ( enrollment team will consist of a lead staff member from each prospective service area : community living , employment, day hab , mental health, other) Ensure completion of necessary assessments. Ensure support team meetings are s cheduled initially and annually and additionally as needed. Lead the support teams in developing supports and services that focus on the person’s dreams, desires, and aspirations. Develop person-centered service plans. Create the service plan . Maintain well written, consistent, comprehensive, and up-to-date service plans. Ensure all supplemental pieces t o the service plan are complete (including behavior support plan as needed , crisis intervention plan, rights restrictions). Lead the support team meetings. Provide training as necessary to assure that teaching procedures are clear to Direct Support Staff. Complete required reviews (i.e . Q uarterly progress reports according to service plan, review of behavior support p lan , and r ights r estrictions for Hab and ID s ervices ) Enroll and discharge all clients in Setworks . Keep reports in Setworks. up to date and maintain current information in the demographic data base. Be the custodian of the central file. Keep all records up to date in the central file. Complete annual central file reviews and monthly peer reviews . Be the contact person at Hope Haven for family members, case managers, and significant others. Act as liaison between th ese people and Hope Haven staff. Lead the support team in arranging/obtaining/maintaining funding for services including eligibility determination and ensure completion of all necessary pa perwork required by regulatory and/or funding agencies and/or Hope Haven policies. Qualifications: Education BA or BS degree in Human Service field (psychology, social work, counseling, sociology, education with special ed endorsement, etc.) This may also be an RN degree with experience working with populations served. OR AA Degree with 2 additional years of experience in population to be served OR 4 years of experience with population that is to be served with at least 2 of those years in a leadership or coordinating role. Ability to apply knowledge of mental, physical, and social impairments and their probable effect on personal, social, and community adjustment. Excellent communication (verbal and written). Computer literate or have basic knowledge computer skills. Committed to the philosophy of integration. Valid driver’s license required Clearance from all applicable background checks as required by service standards . Ability to pass a health assessment at time of hire and ability to maintain up to date health assessment as requested per regulations. Reliable Transportation. Provide proof of state minimum liability insurance coverage. Physical Requirements: Requires physical mobility to walk, stoop, stand, sit, and climb steps. Sioux Center, Sioux Center, Iowa, United States of America #J-18808-Ljbffr Hope Haven, Inc.