OP Nurse Coordinator I

Registered Nurse Pre-Surgical Coordinator

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This role supports patients throughout the pre-surgical process, ensuring they are fully prepared for upcoming procedures. The Registered Nurse works closely with surgery schedulers, surgeons, and CRNPs to advocate for patient needs, coordinate care, and promote a smooth and efficient surgical experience. This position is primarily phone-based, with a strong focus on communication, coordination, and patient coaching.

Schedule

• Monday – Friday, 7:00 AM – 4:00 PM
• No weekends
• No holidays

Responsibilities:

• Demonstrates accountability for professional development to improve the quality of professional practice and patient care
• Actively participates in shared governance, goal setting, and supports change initiatives to enhance quality of care and the practice environment
• Serves as a highly engaged and collaborative partner on the care team, responding readily to team member needs for support and partnership
• Participates in initiatives that improve patient care and the professional practice environment
• Adapts to change and demonstrates flexibility throughout the change process
• Provides oversight of the practice environment, assisting all disciplines and directing clinical and administrative activities as needed
• Demonstrates leadership by supporting new nursing staff, patient information coordinators, medical assistants, and office assistants in daily patient care operations
• Formulates patient-centered goals and plans of care in partnership with patients, addressing individual and holistic needs
• Triages patient situations and coordinates care with physicians
• Assists physicians with all aspects of patient care, including assessment, evaluation, and education
• Provides holistic, continuous care, maintaining responsibility for the patient beyond individual office or procedural visits
• Ensures appropriate outpatient follow-up to support patient health between visits
• Serves as the primary nursing resource for assigned patient caseload
• Coordinates care across settings, including collaboration with home care and external support services
• Develops and maintains productive internal and external relationships through accountability, enthusiasm, and commitment to patients and colleagues
• Demonstrates cultural awareness and promotes respectful, collaborative relationships among peers
• Maintains a healthy work-life balance and models effective time management and professional practices
• Communicates safety concerns and hazards to peers and leadership
• Supports departmental leadership (Practice Coordinator or Practice Manager) with patient care planning, operations, and process improvements
• Actively participates in quality improvement initiatives and identifies opportunities to enhance care delivery
• Takes personal responsibility for improving patient satisfaction and service quality
• Utilizes evidence-based practice and research to support clinical care improvements
• Assists with preparation for regulatory reviews, audits, and compliance activities
• Serves as a patient advocate, representing patient needs to physicians and advanced practice providers
• Establishes and maintains positive, caring relationships with patients, families, providers, leadership, and interdisciplinary teams
• Works effectively in a complex environment with changing priorities and multiple demands
• Demonstrates strong clinical judgment, critical thinking, and problem-solving skills
• Applies the nursing process and guides others in clinical decision-making
• Communicates effectively as a patient advocate and liaison across the care team
• Maintains physical ability to meet job requirements, including mobility and patient assistance
• Applies critical thinking to identify clinical, social, psychological, safety, and spiritual patient care needs
• Communicates patient conditions clearly to care team members and collaborates on care recommendations
• Ensures accurate, comprehensive documentation to support continuity of care
• Aligns practice with organizational and professional standards to improve safety, quality, and patient satisfaction
• Creates a compassionate, patient-centered experience by building strong relationships with patients, families, and colleagues
• Applies adult learning principles when educating patients, families, students, and new staff
• Provides thorough education to guide patients through their care both in-office and remotely
• Serves as the primary nursing liaison in developing and communicating the overall plan of care
• Supports the development of students, new staff, and colleagues
• May serve as a preceptor and assist with training and educational activities
• Promotes professional growth and fosters an environment of open communication, feedback, and continuous improvement.

Licensure, Certifications, and Clearances:

• Current licensure as a Registered Professional Nurse (RN) in the practicing state
• CPR certification required based on American Heart Association (AHA) standards, including both didactic and hands-on skills demonstration, within 30 days of hire
• UPMC-approved national certification preferred
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Registered Nurse (RN)
• Act 31 Child Abuse Reporting
• Act 33
• Act 34
• Act 73 FBI Clearance
• Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer/Disability/Veteran