Maintenance Administrative Assistant

Maintenance Administrative Assistant

The Maintenance Administrative Assistant supports the maintenance department by tracking work orders, maintaining departmental logs, auditing SDS books, processing purchase orders, and managing administrative tasks. This role ensures efficient operations through accurate record-keeping, data entry, and effective communication with team members, other departments, and guests.

Maintenance Administrative Assistant responsibilities include, but are not limited to:

• Communicating with each supervisor and inspector regarding departures, cleaning status, room moves, discrepancies, no-show's, VIP arrivals, and guest and employee requests
• Answering the telephone and appropriately responding to requests
• Maintaining all logs in the maintenance department, including but not limited to: Employee key cards, radios, bed spreads, deep-cleans and work orders
• Auditing SDS books in each department to ensure they are maintained and updated
• Processing purchase orders, ordering supplies and coding invoices
• Keeping track and submitting all work orders within system
• Logging lost and found items
• Performing service call backs for in-house guests to ensure the highest quality of service
• Other duties as assigned

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Excellent organizational skills
• Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases)
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

WE ARE MORE THAN JUST A WORKPLACE

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.