Medical Appointment Secretary Scheduler

Medical Appointment Scheduler

Dunwoody / Sandy Springs Full-Time | 7:45 AM 4:15 PM $20$22/hour (based on experience)

We are seeking a reliable and detail-oriented Medical Appointment Scheduler to join our outpatient clinic team. This role is essential in ensuring smooth daily operations and delivering excellent patient service.

Responsibilities:

• Schedule, confirm, and manage patient appointments
• Communicate effectively with patients, providers, and staff
• Maintain accurate records within the Electronic Health Records (EHR) system
• Verify insurance information and assist with basic billing inquiries
• Handle high call volumes while maintaining professionalism
• Ensure patient confidentiality and compliance with HIPAA guidelines

Qualifications:

• Minimum of 2 years of medical scheduling or related healthcare experience
• Strong communication and customer service skills
• Excellent time management and multitasking abilities
• High attention to detail and accuracy
• Basic understanding of medical terminology
• Familiarity with EHR systems (eClinicalWorks (eCW) preferred)
• Knowledge of insurance and billing fundamentals
• Strong problem-solving skills and professional demeanor

What We're Looking For: A dependable team player who thrives in a fast-paced clinical environment and is committed to providing a positive patient experience.