Receptionist

Receptionist Position at Towne Animal ClinicAt Towne Animal Clinic, you join a practice that has been a cornerstone of veterinary care in Leesburg, VA, since 1985. Our mission is to provide personalized, compassionate medicine that fosters the bond between our clients and their pets. The community clearly trusts our approach, reflected in our excellent 4.8-star Google rating. This is your opportunity to join a dedicated team delivering the highest standard of small animal medicine. Collaboration is key among our eight doctors and the dedicated medical teammates who support them. While we operate independently, we are connected to a network committed to your professional development. If you are looking to advance your skillset, we have resources in place to help you achieve goals like becoming a credentialed technician or moving into a leadership role. When you join us, you gain access to educational programs and internal consultation resources, allowing you and your teammates to do your best work every day and succeed in your chosen path. Providing full-service care means that you will work within a sophisticated medical environment equipped for advanced procedures. Your medical day is supported by comprehensive services including wellness and prevention, testing and diagnostics, and robust surgical procedures. Furthermore, we are known in the Leesburg community for handling urgent care and emergency needs, ensuring you have ample opportunities to utilize critical thinking and advanced medical skills in varied situations. Towne Animal Clinic is conveniently located at 64 A Plaza St NE in beautiful Leesburg, VA. This highly desirable community in Loudoun County offers a balance of historic charm and modern convenience. You will appreciate the predictable schedule that allows for a strong work-life balance, as our standard operating hours run from 7:30 AM to 8:00 PM on weekdays and 8:00 AM to 1:00 PM on Saturdays, with Sundays closed. Joining our team means integrating into a supportive local culture and highly engaged client base.Your Impact as a ReceptionistBe the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.What You'll Bring to the TeamA passion for providing excellent customer service and a genuine love for animals.Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.A collaborative, team-first mindset and the ability to work both independently and with direction.Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.About Mission Pet HealthMission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.