Front Office Assistant - Erie, PA
Crossroads Treatment Center
Day in the Life of a Front Office Assistant
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a "white glove" experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed. Maintains daily financial records and reports. Coordinates with medical and clinical staff to coordinate intakes. Provides clerical and logistical support. Oversees patient accounts and financial responsibilities.
Education and Experience requirements:
At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus.
Hours, Schedule, and Travel (if applicable):
The primary location for this position includes Erie, PA. Travel may also be requested to Bradford, Warren, and Meadville. Candidates must have a flexible work schedule including some weekends.
Saturday 8:00 AM - 4:30 PM
Sunday 7:00 AM - 1:30 PM
Monday 7:00 AM - 2:30 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:00 AM to 1:00 PM
Position Benefits:
Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday!
Benefits Package:
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees
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