Desktop Engineer in Manufacturing Lab Environment

Title: Desktop Engineer in Manufacturing Lab Environment

Term: Contract

Location: Malvern, PA

Shift Timing will be – 1 PM to 10 PM EST

Role Description

:Technician Skillset Require

• dExperience in supporting overall manufacturing / lab IT systems and IT devices
• .Familiarity with manufacturing, lab and Data Center IT equipmen
• tIncludes but is not limited to scanners, printers (Zebra, etc..), tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc.
• .Advanced Troubleshooting / Problem Solving capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras, and displays
• )Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/managemen
• tAdvanced communications skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues
• .Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Cente
• rManage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• .Basic Troubleshooting / Problem Solving capabilities (L1 level) for network devices which includes rack and stack (Routers, Switch, Firewalls, Wireless Access points
• )Knowledge / Understanding of GMP and Gx
• PKnowledge / Experience on working in a Clean Room environment and/or Manufacturing environment
• .Strong focus on quality and attention to detai
• lProvide smart Hands and Feet support for Technology team on deman
• dRack and Stack Support for commissioning/decommissioning infra devices to be provided
• .Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room
• .Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Cente
• rPrinter Management/usage monitoring and coordinate with Vendors to ensure print services continuity
• .Co-ordination for cable patching with Vendors or enable on demand
• .Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at sit
• eAdvanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/managemen
• tInstalling and configuring hardware and software components to ensure usability by end user
• sManage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system update
• sExperience in supporting overall manufacturing / lab IT systems and IT device
• sFamiliarity with manufacturing, lab or distribution center IT equipmen
• tIncludes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc.
• .Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of inciden
• tAdvanced communications skills to work with multiple teams and/or OEMs on high priority issue
• sAdvanced Microsoft skills (server support, etc.
• )Knowledge / Understanding of GMP and Gx
• PKnowledge / Experience on working in a Clean Room environment and/or Manufacturing environmen
• tStrong focus on quality and attention to detai