Technician, Systems Support I (2026-2027 School Year) (10191)

Technician, Systems Support I (2026-2027 School Year) (10191) Bastrop Independent School District Technology Center - Bastrop, Texas Open in Google Maps This job is also posted in Bastrop ISD Job Details Job ID: 5917238 Application Deadline: Posted until filled Posted: Sep 08, 2026 5:00 AM (UTC) Starting Date: Immediately Job Description

JOB DESCRIPTION

Job Title Technician, Systems Support I Evaluation Type Paraprofessional Department Information Technology Pay Grade P8 FLSA Non-Exempt Date Revised August 2021 Supervisor Admin of IT Operations BASIC FUNCTION & RESPONSIBILITY: To provide essential Level 1 technical support and on-site maintenance for the District’s hardware and software resources. The IT Systems Support Technician serves as the first point of contact for campus-based technology needs, ensuring that classroom and administrative equipment is functional, properly installed, and effectively maintained to support daily educational operations.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of computer workstation setup (various systems i.e. PC, Apple, Linux, etc.) Knowledge of computer hardware and software applications (various systems i.e. PC, Apple, Linux, etc). Knowledge of computer mobile devices (various systems i.e. Apple, Android, Windows, etc.) Ability to install, maintain, and repair computers and peripherals, including printers, scanners, and presentation devices Ability to install and maintain network cables and hardware Ability to diagnose problems and perform repairs ENTRY QUALIFICATIONS: High school diploma or GED; 3-5 years of experience in an IT support role; MTA, MCA, A+, network+, or equivalent certification in relevant programs preferred CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description. Management of Administrative, Fiscal and/or Facilities Functions: Install and upgrade computers, mobile devices, and peripherals throughout the district Relocate computer hardware, peripherals, mobile devices, and equipment as needed Install and configure software as needed Diagnose and repair equipment, including printers, mobile devices, and personal computers Uses established tracking system to log requests; Monitor progress, track problem resolution; Communicate with IT Operations Manager regarding unresolved problems Identify patterns of failure, research bug fixes and implement solutions Maintain accurate records of time and materials required to perform repairs and service; Document all work performed and keep accurate inventory records Keep abreast of current and upcoming technology and standards to enhance operations Operate tools and equipment according to prescribed safety procedures Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying Handle multiple projects with rapidly changing priorities and deadlines Respond to after-hours emergencies as needed Organization Improvement: Work collaboratively to improve programs Professional Growth and Development: Participate in professional development that increases effectiveness and improves District performance School/Community Relations: Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner Organization Morale: Participate in team building activities and the decision-making process as appropriate Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction Other Responsibilities: Comply with policies established by federal and state law, including but not limited to State Board of Education and local Board policy Perform other job-related duties as assigned SUPERVISION EXERCISED: None

EQUIPMENT USED:

Hand tools Test instruments for electronic repairs and cable installations Personal computers and peripherals

PHYSICAL & MENTAL DEMANDS:

Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment Frequent district wide travel Occasional prolonged irregular hours May be required to be on call 24 hours a day Maintain emotional control under stress Work with frequent interruptions Lift up to 50 lbs. occasionally

ENVIRONMENTAL FACTORS:

Work is normally performed in both indoor and outdoor environments Work involves frequent exposure to mechanical and electrical hazards Position Type: Full-Time Salary: $22.40 to $28.51 Per Hour Job Categories: Support Staff > Computer Support Job Requirements Citizenship, residency or work visa required Contact Information Technology Center Phone: View phone number on click.appcast.io Map The content you submit, offer, contribute, attach, post, or display (each a 'Submission') will be viewed by other users of the service who may or may not be accurately representing who they are or who they represent. Do not include any sensitive data in your submissions. Any submission or any use or reliance on any content or materials posted via the service or obtained by you through the use of the service is at your own risk. “Sensitive data” for purposes of this section means social security or other government-issued identification numbers, medical or health information, account security information, individual financial account information, credit/debit/gift or other payment card information, account passwords, individual credit and income information or any other sensitive personal data as defined under applicable laws. #J-18808-Ljbffr Bastrop ISD