Training Specialist

Job Description

Job Description

Description:

The CHRIS Training Institute provides high quality professional development, workforce training, and continuing education opportunities for both internal staff and external partners. The department supports the mission of CHRIS 180 by equipping individuals, teams, and organizations with the knowledge, skills, and resources needed to strengthen services, support professional growth, and promote best practices in behavioral health, child welfare, leadership, and trauma informed care.

The Training Department develops and facilitates training for CHRIS 180 employees, community organizations, schools, agencies, and other external audiences. In addition to training facilitation, the department manages training operations, continuing education compliance, event coordination, training systems, and organizational learning initiatives. The department is also responsible for coordinating New Employee Orientation, supporting workforce development needs, and expanding training opportunities through community engagement and partnership development.

The Training Specialist is a member of the CHRIS Training Institute and is supervised by the Training Program Manager. This position plays a key role in the development, coordination, facilitation, and expansion of training opportunities for both internal staff and external partners.

The Training Specialist designs, coordinates, and facilitates engaging training for a variety of audiences using instructional methods such as lecture, group discussion, role play, case studies, and experiential learning activities. Training may be delivered in person or virtually and should incorporate principles of adult learning and trauma informed practice to ensure content is relevant, effective, and learner focused.

This position facilitates training internally across CHRIS 180 programs and externally for community organizations, agencies, schools, and other partners served by the CHRIS Training Institute. The Training Specialist is responsible for maintaining a professional, engaging, and energetic training presence while supporting high quality learning experiences for diverse audiences.

The Training Specialist assists with the development, implementation, evaluation, and continuous improvement of training curricula, annual training plans, professional development initiatives, and new training opportunities. Responsibilities include consulting with leadership, directors, managers, supervisors, and staff to identify workforce development needs and determine how training initiatives can best support organizational goals. This role may also include conducting surveys, gathering feedback, reviewing evaluation data, and assessing training effectiveness to support ongoing quality improvement.

The Training Specialist collaborates with contract trainers, guest speakers, subject matter experts, and internal staff to support the development and delivery of training content. This includes reviewing, editing, and providing feedback on curriculum and instructional materials as needed. The position also assists with recruiting, onboarding, coordinating, and supporting internal and external trainers to expand the reach and capacity of the CHRIS Training Institute.

Responsibilities also include marketing and promoting CHRIS Training Institute offerings to internal and external audiences utilizing approved organizational tools and strategies while cultivating professional relationships that support training growth and partnership opportunities.

The Training Specialist manages training related administrative and operational responsibilities including registration, attendance tracking, evaluations, reporting, certificates, continuing education documentation, compliance records, and training databases such as Docebo and Relias. The position coordinates administrative functions related to continuing education approvals and reporting, including communication with accrediting bodies such as NBCC, ASWB, and GAMFT, as applicable.

This role assists with coordinating and facilitating New Employee Orientation twice monthly, including communication with supervisors and staff, training assignments, attendance tracking, evaluations, follow up, and related training compliance tasks.

The Training Specialist supports training logistics and CHRIS Training Institute operations, including course setup and breakdown, hospitality, room rentals, event support, training materials preparation, and basic technical assistance for in person and virtual trainings and meetings held at the CHRIS 180 CETEC office.

The Training Specialist is expected to maintain knowledge of current trends, best practices, and regulatory standards related to behavioral health, child welfare, workforce development, and accrediting bodies including DBHDD, DFCS, CARF, and RCCL, and apply updated knowledge and regulatory requirements to training development and facilitation responsibilities.

Additional responsibilities include supporting CHRIS Training Institute operations during absences of the Training Program Manager, participating in organizational committees and special projects as needed, and traveling for offsite training facilitation, meetings, conferences, and community engagement activities.

TOTAL REWARDS for CHRIS 180

· Competitive Salary

· Competitive 403 (b) benefit defined contribution plan.

· Healthcare insurance options including HMO or PPO

· Dental and vision insurance options

· Short term disability paid by CHRIS 180

· Basic life insurance 1x times your salary

· Employee assistance program

· Flexible spending account

· 11 paid holidays

· PTO

· Discounted college tuition for select colleges and universities

· Hybrid/ in-office schedule based on department needs.

Bachelor’s degree in a related field required. Relevant experience in training, facilitation, instructional design, workforce development, behavioral health, child welfare, education, or administrative coordination preferred.

Demonstrated experience facilitating training for both internal staff and external audiences in professional settings. Experience with both in person and virtual training platforms required.

Strong public speaking, presentation, and group facilitation skills with the ability to confidently engage small and large groups using a variety of instructional methods and audience engagement strategies.

Highly organized with strong time management, attention to detail, follow through, and the ability to manage multiple projects, priorities, and deadlines simultaneously.

Demonstrated ability to track, maintain, and manage training related data, records, calendars, compliance documentation, evaluations, and communications with accuracy and consistency.

Ability to monitor and respond professionally and timely to training inquiries, phone calls, emails, registration requests, website inquiries, and agency communications.

Experience coordinating schedules, project tracking systems, and training logistics while maintaining effective communication and follow up with internal and external partners before and after training is completed.

Strong interpersonal, collaboration, and relationship building skills with the ability to cultivate positive partnerships and training opportunities with staff, community organizations, and external stakeholders.

Creative, engaging, and energetic presentation style with the ability to connect with diverse audiences and create a positive, professional learning environment.

Knowledge of adult learning principles, trauma informed practices, workforce development, and professional training standards preferred.

Ability to maintain professionalism, confidentiality, and strong customer service in all interactions.

Working knowledge of training systems, registration platforms, Microsoft Office applications, virtual learning tools, and data management systems preferred.

Knowledge of current trends, best practices, and regulatory standards related to behavioral health, child welfare, workforce development, and accrediting bodies including DBHDD, DFCS, CARF, and RCCL preferred.

Ability and willingness to travel for offsite training facilitation, meetings, conferences, and community engagement activities as needed.

Schedule

This position primarily works traditional business hours Monday through Friday from 8:00 AM to 5:00 PM. Occasional evening and weekend hours may be required based on training schedules, organizational events, community engagements, or operational needs. Travel for offsite training, meetings, and events may also be required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and reach with hands and arms. The employee is occasionally required to lift and/or move up to 30 pounds and rearrange furniture in training spaces.