Academic Success Advising Coordinator

Job Profile Academic Advisor 2 Job Family Academic Advising Time Type Full time Maximum Pay $60,000.00 USD Annual Minimum Qualifications Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Resolves complex issues and also take the lead on projects built around student support and is both an individual-contributor position; works with a broad knowledge of overlapping functions and processes; team lead/holds team accountable/reports up to leadership/trainer. Position Salary Range $57,500 - $60,000 per year; DOE Location Arizona State University, West Valley campus 13591 N. 47th Avenue Phoenix, AZ 85051 Job Description The Academic Success Advising Coordinator completes all duties as outlined within the Academic Success Advisor positions and directly reports to a manager, chair, or director to plan, organize, and coordinate academic advising activities. Acts as a highly skilled resource in promoting student recruitment, retention, success, and graduation, with primary responsibility for advising and recruiting Accelerated Pathway students. Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support through a range of in‑person and virtual academic counseling, recruitment, and support strategies. Essential Duties Serves as the primary coordinator for the recruitment, advising, and evaluation of Accelerated Pathway students. Develops and implements recruitment strategies to attract prospective students, represents the program at recruitment events and presentations, and serves as a key point of contact for prospective students, families, school partners, and university stakeholders. Provides comprehensive academic advising to Accelerated Pathway students through individual and group advising, guiding students in academic planning, degree progression, university resources, and successful transition into undergraduate and graduate pathways. Proactively monitors student academic performance, identifies areas of concern, and collaboratively with students, faculty, and staff, supports retention, academic success and timely progression through the program. Coordinates evaluation and assessment activities related to Accelerated Pathway student success, including tracking enrollment, retention, progression, and completion outcomes. Utilizes university systems, student data, and program metrics to analyze trends, prepare reports, evaluate program effectiveness, and recommend improvements to recruitment, advising and student support practices. Collaborates with academic units and university partners to ensure a seamless student experience and alignment with institutional goals. Manages complex student situations, provides guidance regarding policies and procedures, and develops solutions to support student success. Leads program initiatives, coordinates projects and activities related to Accelerated Pathways, and contributes to the development and implementation of program processes, communications, and strategic priorities. Maintains proficiency in student information systems, customer relationship management platforms, degree progress tools, and other technologies that support recruitment, advising, and student success efforts. Establishes and maintains effective working relationships with internal and external stakeholders and serves as a resource regarding Accelerated Pathway program requirements, opportunities and outcomes. Desired Qualifications Demonstrated knowledge of recruitment, enrollment, and student success practices within a higher education environment. Experience providing academic advising and support to undergraduate and/or graduate students, including guidance related to academic planning, degree progression, university policies, and student success resources. Ability to build and maintain relationships with prospective and current students, faculty, staff, and external partners to support recruitment, retention, and student success initiatives. Strong interpersonal and communication skills with the ability to effectively engage student populations and stakeholders. Experience utilizing student information systems, customer relationship management (CRM) platforms, degree progress tools, and data reporting systems to support recruitment, advising, and program management activities. Ability to analyze student and program data, identify trends, prepare reports, and make recommendations to improve recruitment, retention, and completion outcomes. Demonstrated ability to manage multiple priorities, solve complex problems, and navigate evolving policies, procedures, and student needs within a university setting. Ability to exercise sound judgment, develop action plans, establish timelines, and monitor progress toward goals. Experience developing, implementing, evaluating, and improving student‑focused programs, advising practices, recruitment strategies or operational processes. Ability to prepare detailed reports, presentations, proposals, and related materials to support program goals and decision‑making. Knowledge of Microsoft Office Suite and commitment to continuous improvement, innovation, and service excellence. Ability to work collaboratively with a broad range of colleagues and constituents while fostering an inclusive and supportive environment for prospective and current undergraduate and graduate students. Ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Working Environment Activities performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Department Statement The New College of Interdisciplinary Arts and Sciences at Arizona State University is seeking a motivated individual to join our graduate program advising team. Utilizing holistic academic advising and support strategies, this position will support online graduate students in making timely progress toward a degree. They will work as part of a team to increase persistence and graduation rates. This position requires in‑person onboarding and additional in‑person work located at ASU's West Valley campus. There is the possibility for hybrid or remote work at the discretion of the supervisor and as business need permits. Driving Requirement This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment. Funding No Federal Funding Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. #J-18808-Ljbffr Arizona State University