Body Shop Advisor

Description

If you want to build a rewarding career, Joe Basil Chevrolet has the opportunity for you. We're looking for a dedicated Body Shop Advisor to expand our team and help deliver exceptional service and results to our customers. In this role, you'll work alongside some of the best collision center professionals in the industry, ensuring all repairs are performed accurately and delivered on time.


Join the largest family-owned dealership in WNY and become a part of a culture focused on excellence, teamwork, and growth.

Position: Body Shop Advisor

Location: 5111 Transit Rd. Depew, NY 14043

Schedule: Full Time 5-day work week including rotating Saturdays

Pay Range: $19-$23/hr

What you'll do:

• Serve as the primary point of contact for customers regarding body shop repair services
• Build strong relationships with customers by providing top-tier service and clear communication
• Accurately assess customers' needs and manage repair expectations
• Communicate effectively between customers and the collision repair team to ensure timely updates
• Maintain and update repair order records using our internal systems
• Coordinate repair workflow from intake to delivery
• Ensure all processes meet or exceed customer satisfaction and company standards
• Assist with additional tasks as needed within the body shop

Requirements

What we're looking for:

• Prior experience working in a dealership, body shop or similar setting preferred
• 100% commitment to customer satisfaction
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Leadership qualities and the ability to work independently and take initiative
• Experience with CDK/ADP is a plus
• Valid NYS driver's license required