General Manager

General ManagerLocation: Cleveland, OH, US, 44112PURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYMeeting budgeted sales and profits by managing all aspects of the P&LContinually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiencyDetermining staffing needs and hiring the right candidates for the right positionEnsuring shifts are properly staffed to guarantee consistent operations and Guest satisfactionTraining Team Members and Managers on operations, policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to employees on their performanceEnsuring the restaurant is a safe, clean and fun environment for our employees and Guests!WHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more at Checkers & Rally'sBenefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and incentives such as our all-expenses paid annual cruiseYOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety CertifiedOver 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & grow