Part Time Host

Job Description

Job Description

Salary: $17-$20 + tips

Boozehounds

Host (Part-Time) | Palm Springs, CA

Job Summary

Boozehounds is Palm Springs dog-friendly, Michelin recommended hotspot and were gearing up for our biggest, busiest season ever. Were looking for the most hospitable, energetic, and talented hosts in the desert to join our pack. If you love creating unforgettable experiences, thrive in a high-energy environment, and want to be part of a place thats as fun and vibrant as it is professional, this is your shot. Please note that this is a part-time position.

At Boozehounds, we live by our Pack Rules:

• Unapologetically Us We dont fit in a box, and we dont tone it down.
• Come Hell or High Water We make it happen, no excuses.
• All-Inclusive Hospitality We put people first, giving all guests a great time, every time.
• Protect the Brand Our aesthetic is everything. We honor it by keeping every detail on point.
• Were Good Humans We work hard, keep our word, and do the right thing.

The culture here is everything warmth, integrity, and a team that actually likes each other. We love to grow from within, we love to have fun, and we love to get creative. And yes, the pups are part of the family too.

On top of that, we offer employee discounts, paid sick leave, real opportunities to grow your career, and a workplace where people actually want to be.

Our food and drinks have the same energy as the spacefresh, bold, and a little playful. The menu mixes California comfort with global flavors, and the cocktails are crafted to look as good as they taste. Elevated but never pretentious.

Boozehounds isnt just a restaurant its a massive indoor/outdoor playground where somethings always happening: Pride parties, NYE celebrations, drag brunch, chef dinners, and private events of every size. Theres never a dull moment, and theres always a reason to bring your best energy.

If this sounds like your vibe, come join the pack.

Duties / Responsibilities

• First point of contact as guests arrive
• Brand Ambassador
• Assisting management with overseeing dining rooms and operations.
• Manages reservations, walk-ins, seat map and various sections to ensure a smooth service
• Welcome guests and their dogs, and manage dog-friendly seating to ensure a comfortable experience for every guest
• Calling all reservations and confirming their status while updating reservation software
• Strategically assigns reservations and appropriately accommodates walk-ins to ensure a smooth shift.
• Managing wait times and updating the floor map with table times throughout services
• Assists management in making sure guests are happy and taken care of
• Maintains the look of the host stand
• Check in with guests, check bathrooms, and adjust floor table times.
• Answers the restaurant phone and checks voicemail at the start of the shift
• Arrives on time to pre-shift and walks through all sections to ensure they are properly set up
• Informs staff and managers of VIPs, events and special reservations at pre-shift
• Builds relationships with VIPs and regulars. Learns names and recognizes these guests.
• Anticipate guests needs and resolve any issues before the guest is sat
• Checks physical menus and makes sure all correct menus are printed, clean and well stocked
• Takes detailed notes for VIP, regulars, and special event reservations for hosts to pass on to the server taking care of those individuals
• A team player with a positive attitude
• Quick and flexible learner

Required Skills / Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills
• Ability to frequently lift, move and/or push up to 50 pounds without assistance.
• Ability to sit, walk, climb up and down stairs repeatedly for extended periods of time.
• Constant standing and bending.
• Tasks will be performed using and in the proximity of coolers, stoves, and other hot equipment

Education and Experience

• High school diploma or equivalent, required.
• At least two years hospitality or customer service experience required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible part-time schedule including weekdays, weekends, holidays, and nights.

Language Skills

Ability to read and interpret documents such as e-mail communication, instant message communications, legal documents, license agreements, contracts, invoices, news articles, technical manuals, budgets, ledgers, purchase orders, financial, marketing, Inventory, shipping, and various reports. Ability to effectively present information, provide instructions and thoroughly answer questions in one-on-one and small group situations to other employees of the organization in English.

Reasoning Ability and Computer Skills

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to efficiently use inventory, ordering & computer systems or applications and Microsoft Office programs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical restaurant and bar environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Authorization

Must be authorized to work in the United States.

EEO Statement

Boozehounds is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Boozehounds makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Boozehounds reserves the right to modify this job description at any time.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.