EWM Site Support Lead

OverviewSub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world’s most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right—with integrity, teamwork, and accountability.Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.Primary ResponsibilitiesIn this role, you will help support and improve SAP S/4HANA and Embedded EWM processes that keep our warehouse and manufacturing operations running smoothly. You will partner closely with Manufacturing Engineering, Operations, ERP, and site teams to troubleshoot system issues, maintain accurate warehouse master data, improve material flow, and support inventory accuracy. This position also offers the opportunity to play an important role in SAP go-live readiness, testing, training, and ongoing support for users across multiple warehouse sites. Primary responsibilities will include:Provide Tier 1 & Tier 2 SAP support for all EWM processes: receiving, put-away, picking, packing, shipping, goods movements, internal transfers, RF device operations, and bar code scanningTroubleshoot and resolve EWM incidentsMonitor the Warehouse Management Monitor for exceptions, aging deliveries, and bottlenecksManage case creation, ticket triage, and escalation to the central ERP team, AMS [NTT Data], and solution architects via ADOLead the PFEP initiative, ensuring the correct information is gathered for SAP data maintenanceWork with ME & Operations to redesign line-side material presentation for all product families, translating physical layout changes into SAP/EWM master data configurationsEnsure all warehouse master data is created and maintained accurately to reflect the evolving physical layoutSupport to achieve >95% inventory accuracyReplenishment and cross-site integrationGo-Live Readiness & testingTraining, Enablement & Super User SupportSecurity & Role GovernanceRequired QualificationsBachelor’s degree5+ years in warehouse operations, inventory management, or material flow in a discrete manufacturing environment3+ years hand-on with SAP S/4Hana MM and/or Embedded EWM [configuration, troubleshooting, user support]Deep knowledge of EWM master dataDemonstrated ability to train and enable end users across multiple warehouse sitesStrong trouble shooting and root cause analysis skills in an SAP production environmentPreferred QualificationsExperience with mixed model and batch manufacturing material flowFamiliarity with EWM integration to PP/DS, PM, QM, SD & MESExperience with cross-plant replenishment and stock transport processesExperience supporting SAP go-live cutover, hyper care, and post-go-live stabilizationSAP EWM certification or equivalent trainingWe value our employees by providing:Competitive compensation based on skillsIndustry leading health, dental, and vision plansGenerous 401 (K) savings and profit sharingOn-site UW Health clinic, fitness center, and walking pathsEducation assistance and internal training programsElectric vehicle chargingMaternity & paternity leaveInterested in learning more on our robust benefits package we offer? Click here!This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.Job SummaryRequisition Number: EWMSI007202Job Category: OperationsSchedule: Full-Time