Systems Engineer

Systems EngineerLocation: Westlake TX or Merrimack NHOn-site/Remote/Hybrid: Hybrid (1 week every 6-7 weeks)Duration: 6-12 MonthsRole Overview: Our Application Systems Engineering Support Group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability, and resilience by using automation and Infrastructure as Code. We build reliability into our ecosystem by applying standard processes in resiliency engineering, automation, and observability.Skills7–8+ years of DevOps and Site Reliability Engineering (SRE) practices and principlesObservability tools: Splunk, Datadog, etc.Cloud development – Azure (ADF pipelines) and AWS using PythonHands-on experience with container orchestration, preferably KubernetesTeam OverviewThe team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either systems engineering or software engineering with a desire to learn and understand the other or previous experience as a systems engineer or SRE. We are looking for a Systems Thinking Leader who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, and automation.The RoleThe Application Systems Engineering Support Group within Enterprise Infrastructure combines Operations Perfection with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standard processes in Resiliency Engineering, Automation and Observability.The Expertise You HaveBachelor's degree in a technology-related field required; Master's preferred7–8+ years of experience supporting distributed multi-tier systems at scaleStrong experience managing system stability and availabilityKnowledge of ITIL practicesDevOps & SRE expertiseAgile delivery experienceNetworking fundamentals (ping, traceroute, DNS)Observability tools (Splunk, Datadog)Linux/UNIX and Windows administrationCloud technologies (AWS/Azure, SaaS solutions)Kubernetes and container orchestrationCI/CD pipelinesPowerShell and Python scriptingProduction support in financial systemsDocker and cloud platformsAWS certification (nice to have)The Skills You BringStrong communication (written and verbal) and interpersonal skillsAbility to share ideas and improve platforms collaborativelyGrowth mindset and willingness to learn continuouslyData security awareness to protect customer informationStrong analytical and project management skillsAbility to provide 24x7 production supportStrong troubleshooting and problem-solving skillsAbility to triage, perform RCA, and act decisively under pressurePositive relationship management and facilitation skillsAbout Us: InterSources IncInterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.