AR Denials Management and Appeals Specialist, 250 E Liberty, 8:00a-4:30p

Location 250 East Liberty St. Louisville, KY 40202 Shift First Shift (United States of America) Job Summary UofL Health is a not‑for‑profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly‑skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient‑centered care. Job Description Initiates the appeal process, at the direction of Revenue Cycle management, until the case is overturned, appeal options are exhausted, or decision is made to discontinue process. This position assumes the responsibility for coordinating and appealing technical denials and working closely with Clinical Appeals Specialists responsible for clinical appeals. Essential Functions Ability to review and determine reason for insurance denial of claims Review and appeal unpaid claims daily and submit appeal timely Develop appeal letters to substantiate overturning denial, i.e., coverage, authorization, non‑covered services, contract issues, timely filing limit, etc. Track and trend progress and outcomes of denial and appeal processes and compile reports for Revenue Cycle leadership Complete follow‑up work on appealed claims Work with insurance carriers on appeal issues Ensure clinical appeals are submitted to the appropriate department Monitor payments to ensure reimbursement from third‑party payers is accurate based on payer contract Review denials for accuracy Stay abreast of payer updates for authorizations, eligibility, etc., and communicate to Revenue Cycle leadership Document all activity in designated Revenue Cycle system Attend continuing education programs Other duties as assigned Other Functions Maintain compliance with all company policies, procedures and standards of conduct Comply with HIPAA privacy and security requirements to maintain confidentiality at all times Perform other duties and employment requirements as assigned Education High School education or GED required Experience 1‑3 years of prior billing, collection, or appeals Job Competency Knowledge of medical terminology Clear and concise written communication skills and development of professional letters Basic Microsoft Office knowledge Ability to foresee projects from start to finish Additional Responsibilities Sedentary work: Lifting up to 10 lbs. maximum, occasional lifting and/or carrying as needed Frequent talking (expressing or exchanging ideas verbally) Frequent hearing (perceiving the nature of sounds by the ear) Frequent seeing (visual acuity, depth perception, field of vision, color vision) Consistent use of hand movement for keyboarding purposes Demonstrate exceptional customer service and interact effectively with physicians, patients, residents, visitors, staff and the broader health care community #J-18808-Ljbffr UofL Health