Traveler Support Center Specialist

Job Description

Traveler Support Center Specialist

Location: Wichita, KS

Work Arrangement: 100% onsite

Compensation: $14.90 per hour

Start Date: November 30

Corpay is hiring a Traveler Support Center Specialist for our CLC Lodging division in Wichita, Kansas.

In this role, you will help clients secure hotel accommodations by handling a high volume of reservation requests. You will communicate with clients and hotel representatives, confirm reservation and billing details, document information accurately, and resolve issues quickly and professionally.

This is an excellent opportunity for someone with customer service, hospitality, retail, reservations, travel support, or contact-center experience who enjoys working in a fast-paced environment.

What You Will Do

• Receive approximately 80–100 inbound calls per day.
• Work toward a daily goal of 40–60 completed hotel reservations.
• Contact hotels to secure client-requested reservations and confirm direct billing.
• Enter reservation confirmations and client details accurately into the system.
• Communicate professionally with clients, hotel partners, and internal departments.
• Troubleshoot reservation-related concerns and determine appropriate next steps.
• Manage inbound and outbound call time effectively to maintain availability.
• Complete assigned responsibilities on time and support other duties as needed.

What We Are Looking For

• At least 1 year of hospitality or retail experience preferred.
• High-volume customer service, hotel front desk, reservations, travel support, or call-center experience is strongly preferred.
• Strong verbal and written communication skills.
• Detail-oriented with accurate data-entry and documentation habits.
• Comfortable working in a fast-paced, changing environment.
• Proficiency with internet-based tools and Microsoft Word, Excel, and Outlook.
• Reliable, punctual, accountable, and able to work well within a team.
• Ability to work onsite in Wichita, KS and commit to an assigned production schedule.

Available Production Schedules

• 8:00 a.m.–6:30 p.m. | Off Tuesday, Wednesday, and Thursday
• 10:00 a.m.–8:30 p.m. | Off Tuesday, Wednesday, and Thursday
• 12:00 p.m.–8:30 p.m. | Off Sunday and Monday
• 12:00 p.m.–8:30 p.m. | Off Friday and Saturday

What We Offer

• Formal, hands-on training.
• An assigned onsite workspace.
• An opportunity to build customer service, reservations, and problem-solving experience within Corpay’s Lodging division.

If you are comfortable with the onsite Wichita location, $14.90/hour pay rate, and one of the available schedules, we encourage you to apply.

Corpay is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran or military status, or any other status protected by applicable law. Reasonable accommodations are available for applicants who need assistance during the application or interview process.