Head of Enterprise Applications - Senior Vice President

Head of Enterprise Applications - Senior Vice President

Head of Enterprise Applications - Senior Vice President

Department: Corporate Technology

Location(s): Greenwich, CT or New York, NY

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high‑net‑worth clients. iCapital services, approximately $945 billion in global client assets invested in 1,940 funds, as of June 2025.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018‑2024); a three‑time selection by Forbes to its list of Best Startup Employers (2021‑2023); and a four‑time winner of MMI/Barron’s Solutions Provider award (See link below).

About the Role

iCapital is looking to hire a Head of Enterprise Applications to join the Corporate Technology team. This role is responsible for the strategy, delivery, and lifecycle management of the company’s core business platforms, including CRM, workflow and automation (ServiceNow), and financial systems. Reporting to the Head of Corporate Technology, this leader will drive the evolution of a modern, integrated, and automation‑enabled application ecosystem that supports revenue growth, financial operations, and enterprise‑wide efficiency.

Responsibilities

• Define and execute enterprise applications strategy across CRM, financial systems, and workflow platforms.
• Own and evolve Salesforce as the core revenue platform, alongside ServiceNow and financial systems.
• Drive enterprise‑wide automation and workflow transformation initiatives.
• Partner with the Sales, Operations, Finance teams and corporate leaders to align technology with business priorities.
• Establish product ownership, roadmaps, and lifecycle management across all applications.
• Lead integration strategy across enterprise platforms in alignment with architecture standards.
• Identify opportunities to scale and optimize Salesforce capabilities to support growth.
• Partner with AI Enablement to embed intelligent automation and AI‑driven features into platforms.
• Optimize vendor relationships, licensing, and total cost of ownership.
• Build and lead a high‑performing applications organization with clear accountability.

Qualifications

• 12+ years of experience leading enterprise applications or business systems at scale
• Deep expertise in Salesforce ecosystem is required
• Strong understanding of ServiceNow, financial systems, and enterprise workflows
• Proven track record of scaling CRM platforms in complex environments
• Experience leading multi‑platform enterprise application portfolios
• Strong stakeholder management across Sales, Operations and Finance teams
• Able to operate strategically while driving execution and measurable outcomes
• Experience with Microsoft Dynamics (CRM) and Pega (BPM) is a plus

The base salary range for this role is $200,000 to $230,000. iCapital offers a compensation package which includes salary, equity for all full‑time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer‑matched retirement plan, generously subsidized healthcare with 100% employer‑paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

Employees in this role will work in the office Monday‑Thursday, with the flexibility to work remotely on Friday.

iCapital is proud to be an Equal Employment Opportunity and Affidavitive Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.