Catering Associate

Culinary and Food Services Position

Performs activities supporting preparation and service of food, delivery and collection of food and supplies, operation of machinery, and department sanitation.

Job Responsibility

• Stocks workstations and mobile cares with service ware, condiments and perishable and non-perishable food items prior to each meal service period.
• Cleans and replenishes carafes for hot beverage service for each meal service period.
• Rotates and checks expiration dates of all food items according to department policies and procedures.
• Identifies patients by name and date of birth at each interaction per hospital and regulatory guidelines.
• Distributes printed menu and diet information cards to patients prior to first meal service.
• Assists patient with menu selections. Communicates if requested items are inconsistent with diet order and makes recommendations for appropriate alternatives.
• Obtains patient menu selections, assesses and modifies selections for therapeutic appropriateness per Nutrition Care Order, as needed.
• Communicates with nursing staff to identify any changes in Nutrition Care Order prior to meal service period. Communicates any concerns regarding patient meal service to appropriate clinical staff member
• Tallies hot and cold food items and communicates needs to production staff within established timeframe prior to scheduled assembly.
• Assembles tray in designated area according to daily assignment sheet, Nutrition Care Order and patient menu selections.
• Performs catering rounds after delivering meal trays at each meal service.
• Distributes and collects patient trays. Delivers late trays / rush trays to units, as needed.
• Notifies management of any issues during meal service including, but not limited to, shortages, unacceptable quality, and substitutions.
• Informs Dietitian of any patient related issues including, but not limited to poor food intake, diet order discrepancies, and food allergy concerns.
• Cleans pantry according to established guidelines. Follows proper procedures for cleaning and sanitizing kitchen equipment/ surfaces.
• Ensures proper storage of all food items, with proper labeling / dating. Discards expired products.
• Removes waste from plates and service ware. Stacks washable items for dishwasher and operates dishwasher according to department guidelines.
• Delivers clean service ware to designated areas.
• Delivers floor stock and nourishments to patient floors. Completes floor stock/nourishment record forms for each unit daily. Deliver snacks directly to patient at designated times.
• Returns census/diet list, snack list, floor stock record forms and supplement lists to designated location.
• Collects and returns all food, condiment, and mobile food carts to kitchen after each meal service period.
• Maintains safe and sanitary environment by cleaning up spills and using appropriate safety signage. Immediately notifies management of any unsafe conditions.
• Cleans and sanitizes mobile food trucks, workstations counters/shelves, refrigerators, wire racks, etc and uses cleaning chemicals according to established policies and procedures. Notifies management of any chemicals not properly labeled.
• Answers department telephone in a professional and courteous manner.
• Records telephone requests in appropriate log and processes requests for meal trays, special request items and/or Nutrition Care Order changes. Delivers items within established timeframe.
• Generate and file reports, as assigned.
• Performs related duties as required.

ADA Essential Functions

• Walking, standing, bending, pushing and pulling of trucks.
• Lifting of supplies 20 lbs or less.

Job Qualification

• High School Diploma or equivalent, required.
• Prior related food and/or dietary work experience, preferred.
• Ability to communicate effectively in English (verbally and in writing).

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).