Senior UX Designer- Commercial Web Marketing

Our Commercial Web Marketing team is transforming into an AI-powered decision platform and growth engine that helps commercial customers understand solutions and take action. This role will bring that vision to life by setting UX direction designing connected customer journeys advancing scalable design-system patterns and using research and performance data to improve the experience.

We are seeking a collaborative strategic Senior UX Designer to shape customer journeys across . You will translate complex product audience and business requirements into intuitive cohesive web experiences across our Microsoft AI products. Working at enterprise scale you will lead information architecture interaction design prototyping and validation across multi-page programs. You will design within the Microsoft Design System extend existing patterns where appropriate and partner with the design system team when new patterns are needed. You will collaborate with product marketing web production analytics engineering content and design partners to connect customer needs with business goals. Success requires strong systems thinking clear communication sound design judgment and the ability to manage competing priorities. Applicants should provide a digital portfolio demonstrating design process information architecture systems thinking UX rationale and outcomes for websites e-commerce online communities or digital products.

At Microsoft our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted impactful solutions. With a growthmindset culture we innovate responsibly and measure success by shared progress people teams and customers. Join us to do meaningful work that changes the world and helps shape whats next for everyone.

• Set and communicate a clear UX vision across web customer journeys. Lead information architecture navigation wayfinding and content hierarchy for assigned experiences.
• Translate complex products licensing audiences and business requirements into clear customer experiences.
• Design and validate end-to-end journeys from awareness through enrollment or purchase.
• Apply extend and contribute reusable patterns within the Design System; document guidance for adoption. Partner with design content analytics engineering web production and agencies to align priorities and delivery.
• Use research and post-launch data to evaluate comprehension wayfinding and performance then iterate. Raise the quality bar through strong visual interaction and systems design and constructive critique.

Required Qualifications

• Masters Degree in Industrial Design Product Design Human Computer Interaction User Experience Interaction Design or related field AND 4 years experience working in product or service design OR Bachelors Degree in Industrial Design Product Design Human Computer Interaction User Experience Interaction Design or related field AND 5 years experience working in product or service design OR equivalent experience (e.g. demonstrated experience working in product or service design or using design thinking to solve problems).

Preferred Qualifications

• Masters Degree in Industrial Design Product Design Human Computer Interaction User Experience Interaction Design or related field AND 6 years experience working in product or service design OR Bachelors Degree in one of those fields AND 8 years OR equivalent demonstrating design process problem-solving craft and expertise in information architecture interaction design customer journeys and prototyping in designing for complex information environments product catalogs taxonomies or content ecosystems.
• Fluency with design systems including components patterns tokens documentation and governance.
• Experience contributing new or extended patterns to a design system maintained by another team.
• Experience designing enterprise e-commerce security or technical-product web experiences.
• Experience using research analytics or post-launch performance data to improve digital experiences.
• Written verbal presentation and design-rationale skills including building well-reasoned proposals when existing patterns dont meet a user need.
• Experience working across disciplines and managing competing priorities in a fast-moving environment; consulting or agency experience a plus.

Product Design IC4 - The typical base pay range for this role across the U.S. is USD $119800 - $234700 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $160200 - $261000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC