Scheduler Assistant

Job Description

Job Description

Summary

The Scheduler Assistant is part of a team responsible for ensuring Elizabethtown Gas complies with regulations and completes the customer workload. This temporary role will support administrative functions.
This hybrid role requires 1 to 3 days onsite weekly at the SJI Green Lane office. It is a six-month contract with the potential for an extension.

Shift: 7:00 AM to 4:00 PM EST
Generally days onsite are Tuesday, Wednesday, Thursday with flexibility once the worker is fully trained.

Responsibilities

- Make outbound calls to customers to schedule appointments.
- Assist in coordinating permits, mark outs, and traffic control if required for scheduled work.
- Help in updating workforce management systems with weekly/monthly schedules.
- Assign work orders to field crews within the workforce management systems.
- Retrieve service cards and records as needed.
- Carry out other job-related duties as assigned.

Requirements

• Confident making clear, professional calls to schedule customer appointments.
• Skilled at managing schedules, permits, and system updates on time.
• Able to stay organized and prioritize tasks in a busy setting
• Experience with office support and general admin duties.
• Comfortable handling records, paperwork, and data entry.
• Accurate when entering information into scheduling systems.
• Familiar with assigning work orders and using scheduling tools.
• Proficient in Microsoft Outlook, Excel, and Word.

Skills

• Scheduling
• scheduler
• data entry
• excel
• outbound calls