Service Advisor
$50k - $80kLithia & Driveway
Yorkville CDJR, Yorkville, NY 13495
Full time
R108408
Dealership:L0747 Chrysler Dodge Jeep Ram of Utica
Yorkville Chrysler Dodge Jeep RamNOW HIRING: AUTOMOTIVE SERVICE ADVISORS
Schedule: Open availability required, including Saturdays
If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships.
What You’ll Do
Act as the primary liaison between customers and technicians
Identify vehicle concerns and recommend appropriate services
Prepare accurate estimates for parts, labor, and repairs
Write and manage repair orders (ROs) from start to finish
Communicate additional service needs based on inspections
Verify and process warranty and service contract coverage
Keep customers informed on timelines, costs, and service updates
What We’re Looking For
Previous Service Advisor experience preferred
Automotive technician background is a plus
Strong communication and customer service skills
Solid understanding of vehicle systems and maintenance
Team-oriented mindset with a drive to succeed
Valid driver’s license and clean driving record
Compensation
$50,000 – $80,000 annually
(Earnings based on performance, experience, and commission)
Benefits
Medical, Dental, and Vision coverage
Paid Time Off & Holidays
401(k) with company participation
Employee Stock Purchase Plan
Paid Life Insurance & Disability coverage
Ongoing training through Lithia Learning Center
Vehicle purchase discounts & wellness programs
Requirements: High school diploma (or equivalent), 18+
We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
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