Sr. EPM Engineer

• Lead EPM efforts: architecting, implementing, and maturing CyberArk EPM across the environment
• Support end-user adoption of CyberArk's Endpoint Privilege Manager
• Troubleshoot issues related to endpoint privilege, agent behavior, or policy enforcement
• Handle new user onboarding for EPM
• Monitor ServiceNow intake queue for EPM-related tickets
• Reach out proactively to end u to troubleshoot and walk them through solutions
• Work cross-functionally with other admins and teams
• Ensure strong communication and presence when interacting with other u or business customers

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Required Skills & Experience
• 5+ years of experience in endpoint/server administration, with some CyberArk EPM experience
o Background in architecting/providing privilege access solutions
• Windows & Linux exposure with PowerShell/XML scripting experience
• Experience with end-user device management tools like JAMP, Intune, FDM or similar
• Strong communication skills with the ability to speak with end u clearly
• Troubleshooting & support experience
o Working support tickets
o Contacting end u directly
o Strong problem-solving on endpoint issues


Nice to Have Skills & Experience
• Architectural experience around EPM or other endpoint security tools
• Any prior work implementing adoption programs or training u
• Broader privileged access management background beyond EPM


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.