Facilities Operations Director - Rochester and Bloomfield Hills, MI

Are you someone who takes pride in making a meaningful difference in the lives of others? Join a team where your passion can shine through in work that truly matters.  

At Aramark SeniorLIFE+ , we serve thousands of seniors living in assisted living, independent living, skilled nursing, and memory care communities. Everything we do helps make each day special for the residents we serve. From providing delicious dining experiences to keeping spaces clean, safe, and welcoming, we create moments that bring joy, promote wellness, and support vibrant, fulfilling lives. With seniors at the heart of what we do, we are dedicated to nurturing lives and creating meaningful connections. Bring your purpose and passion to Aramark SeniorLIFE+ and be part of a team that makes every moment count.  

The Facilities Director is responsible for overseeing the daily operations, maintenance, and safety of the facility. This role ensures buildings, grounds, equipment, fleet, and workplace services are maintained efficiently, supports employee workplace needs, manages vendor relationships, coordinates facility projects, and ensures compliance with safety and regulatory requirements. The Facilities Director partners with cross-functional teams to deliver a safe, functional, and productive workplace while optimizing operational costs and enhancing the employee experience.

Job Responsibilities

Operations & Service Delivery

• Oversee daily operations for light maintenance, housekeeping, and laundry services to ensure consistent, high-quality outcomes aligned with resident needs and organizational standards.
• Provide hands-on support and oversight of light maintenance activities, ensuring timely issue resolution and safe facility conditions.
• Coordinate and manage external vendors for certified/licensed work, including scope definition, scheduling, and quality assurance.
• Continuously assess operations and implement improvements to enhance efficiency, service quality, and customer satisfaction.
• Build and maintain strong relationships with client leadership, residents, and key stakeholders.
• Manage facility operations, maintenance, and repairs across assigned locations. 
• Ensure compliance with safety, environmental, and building regulations. 
• Oversee workplace services, space planning, and employee support. 

Team Leadership (Client-Employed Staff)

• Lead, coach, and support client-employed teams, including Maintenance, Housekeeping, and Laundry staff.
• Establish daily workflows, schedules, and performance expectations to ensure effective service delivery.
• Foster a positive work environment by recognizing and rewarding employee performance to drive engagement and retention.
• Partner with client leadership on staffing, onboarding, training coordination, and performance management.

Financial & Operational Performance

• Partner with Finance to manage budgets, track expenses, and identify opportunities to improve cost efficiency and productivity.
• Support vendor selection and cost control for outsourced maintenance and project work.

Compliance, Safety & Standards

• Ensure compliance with all local, state, and federal regulations, maintaining accurate documentation, logs, and reports.
• Uphold all organizational standards, including safety protocols and Business Conduct policies.
• Maintain full compliance with infection prevention practices, OSHA, Joint Commission standards, and all applicable regulatory requirements.
• Identify potential risks and implement corrective actions to maintain a safe environment for residents, employees, and visitors.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact on our employees and for our customers. To meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

Qualifications & Experience

• High school diploma or equivalent required.
• 3+ years of experience in facilities, maintenance, or operations management, preferably within healthcare, senior living, or another regulated environment.
• Bilingual skills preferred.
• Current facilities-related certification(s), or the ability and willingness to obtain required certifications

Leadership & Relationship Management

• Demonstrated ability to lead, influence, and collaborate with non-direct-report teams, including client-employed staff.
• Excellent leadership, communication, and relationship-building skills.
• Strong organizational, analytical, and problem-solving abilities.
• Flexible and adaptable in a fast-paced new contract environment.

Operations & Facilities Management

• Working knowledge of light maintenance practices and vendor management for specialized trades.
• Experience managing vendors, contracts, and service providers to ensure quality and compliance.
• Understanding of safety, regulatory, and compliance requirements, including OSHA standards and infection prevention protocols.

Financial & Business Acumen

• Strong financial acumen with experience managing operating budgets, controlling costs, and driving operational efficiencies.
• Experience managing contracts, vendor expenditures, and profit-and-loss (P&L) responsibilities.

Technical Skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Comfort with budgeting, vendor management, work order management, and other systems required for job duties

Work Environment & Travel

• Ability to work in a hybrid environment.
• Willingness and ability to travel up to 50% within the assigned market/city as needed.

Education