Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers and building lasting relationships.

Being involved in our community is important to me. I'm an active member of Rotary, serve as a Chamber Ambassador, and support Main Street Sylva. Building relationships and giving back are core values of both my agency and my family.

Our agency offers paid time off, health benefits, a 401(k) with a 3% employer match, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to provide opportunities for long-term career growth and success.

Our culture is supportive, growth-oriented, and built around personal accountability. I'm looking for someone who is driven, motivated, and wants to be in control of their own income through hard work and performance. If you're ready to grow with our agency and make a meaningful impact, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Patricia Bryson-Wink - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.