Supervisor

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Janitorial Supervisor is responsible for ensuring that the janitorial staff cleans and maintains the client’s premises to the standards set by FlagShip Holding Company. Essential Functions Supervise employees and help delegate operations schedule to ensure proper work area coverage. Evaluate performance of personnel and inspect assigned areas to ensure proper work performance. This requires hands‑on support and ability to perform work when necessary, including dust mopping, sweeping, stripping/refinishing, carpet scrubbing, servicing restrooms, window washing, etc. Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations. Report any issues, concerns or discrepancies to Operations Manager/Operations Coordinator. Address customer concerns and inquiries and report any new or changing job/work orders. Track and evaluate purchasing activities, supply and equipment usage and repairs. Ensure appropriate labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA standards. Provide on‑job training for staff/employees to job specific tasks. Participate in company and customer training ensuring effective communication and distribution of information to supervisors, customers and employees. Carry out management responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed. Knowledge and Skills Ability to multi‑task in fast‑paced environment with constantly changing priorities and high customer demand. Knowledge of proper use of equipment, materials and supplies used in maintenance work. Excellent internal and external customer service skills. Professional appearance and demeanor. Ability to lead others and motivate people. Ability to work individually and as part of a team; intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. Microsoft Office skills, i.e. Excel, Word plus Gmail, Google docs, Google calendar. Excellent written and verbal communication skills. Bi‑lingual English/Spanish desired. Education and Work Experience High School diploma or GED. Three to Five years related experience and/or training; or equivalent combination of education and experience, preferably in the janitorial/facilities field. Requirements Clean DMV record. Pass criminal background screening. Physical Demands While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, talk or hear. Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 40 lbs. of office and facilities equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. #J-18808-Ljbffr