Market Vice President

Bunzl Kansas City 37
Kansas City, MO 641531316, USA

Description

The Market Vice President is responsible for leading a regional group of 5 warehouse locations. The role requires strategic planning, vendor relationship management, improving efficiency, increasing profits, and partnering with leaders across the business. Success is measured through P&L management, service excellence, customer satisfaction, and business execution. The primary objective is to drive profitable growth by executing the division strategy within the service organization to create a unique and superior customer experience.

Responsibilities:

• Accountable for the service excellence, customer satisfaction, and business execution across the market
• Manage market cost setting to optimize sales and profit growth
• Collaborate with the internal Sourcing Organization on vendor cost and program negotiations
• Work in a matrixed organizational structure with both direct and indirect reporting relationships, with an ability to carry out a significant portion of responsibilities through influence and collaboration, on behalf of multiple senior stakeholders
• Partner with Sales leadership for the continuous pursuit of major prospective customers through relationship building and service commitments.
• Collaborate on major account activities with sales leadership to increase/maintain volume and product penetration
• Effectively communicate all strategic business plans to internal and external departments and customers
• Responsible for the talent development of the local administrative, customer service, and operational teams
• Review business practices, determine the needs of customers and team members, and identify performance opportunities to create strategies that improve overall business performance
• Establish and maintain safety compliance of operational facilities and employee working environments
• Prioritize the use of resources to most effectively achieve business goals
• Develop and evaluate service and operational processes and procedures
• Develop and execute comprehensive strategic and tactical plans to support the short and long-term plans of the organization
• Communicate all customer feedback to senior leadership on product feedback and any future opportunities
• Lead regular team and cross functional meetings to facilitate discussion and the sharing of innovative ideas related to operational management and service excellence
• Be an agent for change. Demonstrate the ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
• Manage service and operational teams through operational dashboards and data to evaluate team performance to maximize operational group effectiveness.
• Lead group performance to consistently meet and exceed service goals
• Implement directives as outlined from senior leadership
• Ensure that day to day responsibilities such as inventory, market costs, D&W costs and customer experiences practices are managed to company standards
• Proactively develop a world-class workforce through recruiting, selecting and growing exceptional talent, managing / coaching employee performance, motivating, and holding employees accountable
• Facilitate leadership development within team, identify and foster future leaders to support business succession plans
• Establish and maintain strong relationships with current and prospective customer and vendor leaders, with the intention to maintain and grow market share
• Prioritize the customer experience in all activity
• Develop business plans with new and existing accounts
• Coordinate with cross functional teams providing feedback, research, and response for customer complaints/compliments

Requirements:

• Bachelor's degree is required; MBA is preferred
• Minimum of 7 years of general management leadership experience with a proven track record excelling in competitive markets and 2 years experiences in a GM-level leadership role
• Substantial experience successfully managing and supporting challenging business cycles, building yearly plans for a business and delivering on revenue, margin, and cost targets on a consistent basis
• Grocery, foodservice, and distribution experience is preferred
• In-depth understanding of the financial aspects of a business, including P&L statements is required
• Executive level organizational, project management, and negotiation skills, including the ability to execute multiple initiatives autonomously
• Ability to communicate at an executive level with senior leadership and executive stakeholders through interpersonal skills and presentations
• Excellent knowledge on project management and negotiation tactics
• Executive leadership skills with the ability to articulate ideas, delegate, direct, motivate and train staff
• Demonstrated tenacity and urgency in driving business results
• Ability to strategize and adjust quickly to fluid business needs and growth challenges
• Ability to close deals and mentor team members to effectively achieve targets
• Excellent PC skills, including Word, Excel, PowerPoint, and ability to learn new applications
• Travel is required throughout the region. Expectation is to be in person at each branch as needed, but no less than monthly
• Flexibility to frequently travel throughout the continental U.S.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America.

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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