Retail Personal Stylist

Job Description

Job Description

Meet REVOLVE: 

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As  a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we  deliver an engaging customer experience from a vast yet curated offering totaling over 45,000  apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply  engaged community of millions of consumers, thousands of global fashion influencers, and  more than 500 emerging, established and owned brands. Through 16 years of continued  investment in technology, data analytics, and innovative marketing and merchandising  strategies, we have built a powerful platform and brand that we believe is connecting with the  next generation of consumers and is redefining fashion retail for the 21st century. For more  information please visit

At REVOLVE the most successful team members have a thirst and the creativity to make this  the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California  we are a dynamic bunch that are motivated by getting the company to the next level. It’s our  goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment. 

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on  items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad  company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Retail Personal Stylist role:

This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.

Major Responsibilities:

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Proven experience in working within a sales driven environment – deliver sales results in line with business growth targets
• Proactive sales approach – able to show initiatives/ideas to constantly improve the client experience and drive sales
• Customer centric – proven ability to foster and maintain personal relationships with clients to build brand loyalty
• Motivated and willing to go above and beyond to service the client 
• Develop one-to-one client relationships through regular communication, and refer to individuals’ orders/returns history to enhance understanding of the client base and develop customer profiles
• Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met 
• Increase spend of individuals and develop client loyalty though by understanding their needs and up-selling (whenever possible)
• Develop new client relationships, as well as, re-engage lapsed clients 
• Review data to identify client preferences and purchasing patterns
• Provide weekly and monthly sales performance updates to management 
• Ability to develop strong, synergistic relationships with a multitude of teams and personnel 
• Ability to manage multiple tasks under strict deadlines
• Ability to demonstrate logical thinking and problem solving skills 
• Strong multitasking, prioritization and organizational, skills
• Works closely with allocations team to stay up-to-date on new merchandise and or brands, as well as, exclusives
• Wherever possible, initiate face-to-face contact with your customers
• Cover for other Personal Stylists in their absence 
• Must be able to work flexible hours to get the job done

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends
• Strong knowledge of apparel construction and fabrication and size and fit
• Self-starter that thrives in a fast-paced sales environment
• Confident, with excellent communication skills, including written and verbal skills
• Proactive in identifying new opportunities and areas for improvement
• Embodies the style/aesthetic of the brand

Minimum Qualifications:

• Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
• 3+ years Retail experience
  • Management a plus
• Experience in brick and mortar and/or ecommerce
• Strong computer literacy, including working knowledge of Excel and PowerPoint
• Proficient in Gmail

Preferred Qualifications:

• Bachelor’s degree preferred

A successful candidate works well in a dynamic environment with minimal supervision.  At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $22 to $25/hr.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.