Master Data Account Setup Agent

Pay Range: $16.42hr - $21.42hr Job Overview: The New Account Agent's primary responsibility is customer business account set up, reporting, and testing. Their duties include the processing of new account documentation (which includes changes and updates), auditing master data attributes that affect business account set up, answering queue calls related to customer business account set up/changes/updates, updating customer credit card information, and collaborating with internal and external teams to understand the impacts of master data changes on the business. Responsibilities: Process and prepare documentation for inquiries received via email and AODOCS for customer business account set up, including changes and updates. Perform testing for customer Master Data Management activities in SAP and the Customer Business Account portal. Act as point of contact for Finance, Sales, and CXEC for reporting related to master data attribute standards for customer business accounts. Resolve customer hierarchy issues and payment issues driven by MDM or customer credit card issues. Run and review monthly audit reports and reconciliations, and address procedural errors found to prevent future issues. Answer queue calls and reply to emails related to customer business accounts. Add or change customer credit card information. Required Qualifications: High School Diploma. 2+ years of Consumer Goods Industry experience. Ability to use common business software (i.e., Google Office Suite, Excel, and SAP). Preferred Qualifications: Bachelor's Degree in Accounting, Computer Systems, Finance, or Tax. 1+ years of Finance function experience. 1+ years of data management experience. Master Data Management experience. Ability to manage multiple activities and set priorities. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.