Retention Team Lead — Remote, KPI-Driven
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- Remote job
A leading educational consultancy in the United States is seeking a Retention Supervisor to lead their Retention team. This role involves maintaining customer engagement, reducing churn, and driving long-term revenue stability. Applicants should have a Bachelor’s degree in Business/Accounting, along with 2-5 years of experience in customer service or retention management. Strong communication and analytical skills are essential. The position offers competitive commissions, performance bonuses, and opportunities for advancement in a flexible work-from-home environment. #J-18808-Ljbffr Achieve Test Prep
$50k - $78k
...is looking for a high-energy Lead Qualifier / Appointment Setter... ..., organization, and a metrics-driven approach. Experience in appointment... ...emphasizes a supportive team environment and offers on-target... ...of $50,000 to $78,000. Fully remote work is available. #J-18808-Ljbffr...Remote job- ...apply for the Shipping Team Lead role at Gibraltar Industries... ...of our customer driven strategy and direction.... ...Appleton Supply companywide KPI’s: safety (6s), people,... ...as safety, recruiting, retention and employee engagement... ..., holidays. Hybrid & remote work opportunities...Remote workFull timeFlexible hoursShift workNight shift
- Mimeo Photos is seeking a results-driven growth marketer to own customer retention and lifecycle campaigns. You’ll collaborate... ...with marketing, product, and data teams to convert new customers into... ...role can be based in New York or remotely, with onsite options in Memphis,...Remote job
- ...a seasoned Success Insights Manager to design and execute data‑driven content that demonstrates value to customers post‑sale. You will... ...decks for QBRs and delivery plans, driving adoption and retention across a growing enterprise base. Collaborate with Product, Marketing...Remote job
- ...role emphasizes collaboration across software, data, design, and analytics teams to build scalable data platform capabilities and drive merchant-centric product outcomes. The candidate should lead with a customer-first mindset, translate strategic objectives into...Remote job
- ...Quality Control Manager to lead quality operations for a... ...and driving data-driven improvements across processes... ...initiatives. This remote role emphasizes implementing... ...Quality Management Systems, KPI development and... ...collaboration with internal teams and external stakeholders...Remote job
$130k - $170k
...be organized and process‑driven, communicate clearly... ...How We Use AI on This Team At Fountain, we believe... ...Off (PTO) Paid Holidays Remote Work Professional Development... ...adoption, driving KPI improvement, and acting... ...working with customers to lead team projects which improve...Remote workWork experience placement- Aston Carter is seeking a remote Collections Specialist to support our Midwest and East Coast aligned teams. This role emphasizes commercial collections, customer service, ERP/CRM usage, and KPI-driven results. You will manage aging AR, conduct high-volume outreach, negotiate...Remote job
- ...strategic Quality Control Manager to lead quality operations for a high-... ...program. You will drive data-driven decisions, oversee a quality... ...performance. The role is remote, contingent on bid award, and... ...will mentor QC staff, develop KPI reporting, and coordinate audits...Remote jobContract work
- Gestamp in Mason, Ohio is seeking a Quality Manager to lead quality initiatives and drive change in a KPI-driven environment. You will manage the quality team, ensure compliance with customer specs, and handle audits while liaising with customers and suppliers. The ideal...Work at office
- The Ward Law Group, PL is seeking a Team Lead for the Reductions team in Miami Lakes, FL. This hands‑on leadership role drives day‑to‑day performance, coaching, and KPI accountability in a high‑volume reductions environment. You will oversee team workflow, ensure accurate...
$110k - $135k
PRICELINE CAREERS seeks a Senior Retention & Loyalty Strategy Specialist to enhance customer engagement through the VIP loyalty program and AI-driven strategies. This hybrid role emphasizes collaboration across teams and the execution of retention strategies through data...$126k - $202.5k
...an experienced Customer Experience Manager to develop AI-driven customer insights and lead the customer listening strategy. The role demands expertise... ...feedback and sentiment. This position offers a flexible remote work model with competitive compensation ranging between...Remote workFlexible hours- Die IU Internationale Hochschule sucht einen Sales Development Representative, um das B2B Akquise-Team zu unterstützen. Deine Aufgaben umfassen Kaltakquise und die Gewinnung von Unternehmenspartnern. Du bringst mindestens 2 Jahre Vertriebserfahrung mit und bist souverä...Remote jobFlexible hours
- ...Somerville, MA is looking for a strategic leader in Customer Success who will manage data models and AI-driven insights. The role involves driving customer retention strategies, building predictive models to identify at-risk customers, and improving the architecture of...Flexible hours
- ...for an AI Analytics Lead — a strong product... ...to an automated, AI-driven system for working... ...analytics, user data, and teams working with... ...activation, onboarding, retention, engagement,... ...Build decentralized KPI ownership, unified... ...We Offer ~Fully remote work — work from anywhere...Remote workContract workShift work
$80k - $100k
...Description We are seeking a Team Lead, Project Management who is a... ...track record of managing remote teams, ideally in a fast-paced... ...Escalation Management) through data-driven action plans. ~Escalation... ...friction, and increase retention. Pay Range $80,000 —...Remote workFull timeLocal areaImmediate start- A leading experience management provider is seeking an SEO & Generative... ...organic growth through AI-driven search optimization and collaboration with cross-functional teams. The ideal candidate will have... ...and SEMrush. This is a fully remote position offering a dynamic work...Remote work
$115k - $140k
...Source-to-Pay processes and driving procurement value through data-driven insights. The ideal candidate will have over 5 years of... ...fields, strong stakeholder management skills, and an ability to lead transformative initiatives. The position offers a salary range of...Remote job- VetRec is looking for a Customer Experience Lead to lead their Customer Experience team either remotely or at HQ in Seattle. This role requires 5+ years of experience... ...thrives in a startup setting and is both data-driven and passionate about improving the customer...Remote job
- ...a Strategic Sourcing & Category Lead for the GA program in Arlington, VA, with remote work and occasional onsite requirements... ..., spend analysis, and data-driven procurement planning to support modernization... ...partner with PMO and analytics teams to deliver executive insights,...Remote job
- ...seeking a Client Success Manager to oversee a team of client specialists, focusing on improving client satisfaction and retention. The role requires proven leadership skills,... ...should possess solid experience in managing remote teams and familiarity with CRM systems. #J-...Remote job
- ...Management with a strong data focus to lead AI‑driven initiatives and shape product strategy across... ...measurable outcomes for stakeholders. Remote-Eligible role with responsibility to... ...and drive customer value while mentoring teams and aligning with Capital One’s product...Remote job
- ...One is seeking a Senior Director of Technical Program Management for AI with remote eligibility. The role leads a complex cross-organizational initiative to evolve engineering into an AI-driven, self-optimizing ecosystem, anchored by telemetry and evaluation. You will...Remote job
- RYNO Strategic Solutions is seeking a Paid Media Supervisor to lead strategy, execution, optimization, and analysis of multi‑channel... ...Marketing. This role drives measurable business outcomes through data‑driven decisions, competitive analysis, budget management, and ongoing...Remote jobLocal area
- ...Tennessee Society of Association Executives is seeking a Membership Retention Lead to support renewal outreach, member engagement, and overall... ...Working closely with the Senior Director and cross-functional teams, you will monitor renewal activity, manage memberships, and...Remote job
- ...Senior Manager to drive patient retention, satisfaction, and lifetime... ...operational, training, and marketing teams to ensure a seamless,... ...You will design SOPs and KPIs, lead a team of outbound agents, analyze... ..., and report on initiatives. Remote work is possible with EST...Remote job
- ...targeting, and collaboration with Sales, SDRs, and regional marketing teams to drive revenue goals. The ideal candidate will execute multi-channel plays, optimize messaging, and leverage data-driven insights to improve campaign velocity across priority territories while...Remote job
- ...Growth Manager to own success, retention, and expansion for our top customer relationships. This remote role expects you to act as a trusted advisor, mentoring CS team members and refining retention processes... ...for scalable impact. You will lead executive conversations,...Remote work
- Hurix is seeking an experienced Implementation Super Lead for Element 451 to manage comprehensive client onboarding and implementation... ...and be familiar with SaaS solutions, CRM systems, and AI-driven tools. Responsibilities include overseeing project status, managing...Remote job
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