Office Concierge

Office Concierge

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking an Office Concierge to support our client, a leading cybersecurity company. Location: Boston, MA

Employment Type: Temporary, ~ 6 months FLSA Status: Non-Exempt Schedule: Monday-Friday, 8 am-5 pm

Job Summary: As part of the Global Real Estate & Workplace Services (GREWS) team, the Workplace Services Concierge delivers exceptional hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable.

What You'll Do

• Serve as the first point of contact for all visitors and incoming calls, greeting guests, notifying employees of arrivals, and routing calls appropriately
• Support workplace events, meetings, and employee activities including room setup, catering coordination, and post-event reset
• Assist with new hire onboarding including workspace preparation, access credentials, and site orientation
• Maintain a clean, welcoming reception area and uphold security procedures in partnership with Global Physical Security
• Manage office supplies, mail, and courier services (FedEx, UPS, etc.), maintaining accurate inventory
• Respond to workplace inquiries, resolve issues, and escalate when necessary
• Assist with general office administration including vendor setup, purchase orders, and invoice processing
• Serve as the local expert for nearby hotels, restaurants, and area recommendations

Requirements

• 2+ years of professional experience in office services, concierge, reception, or hospitality
• Exceptional written and verbal communication skills across all levels of staff
• Ability to work independently, prioritize tasks, and maintain confidentiality
• Proficiency in Microsoft Office and Google Suite
• Flexibility to take on tasks outside standard scope as needed

Equal Opportunity Employer: Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.