Cross Practices - Principal Delivery Excellence Enterprise Solutions Lead

Cross Practices – Principal Delivery Excellence Enterprise Solutions Lead

Independent technical leadership to improve delivery readiness, architecture alignment, and execution quality across Adobe's most complex and largest digital platforms for Content Supply Chain and personalization at scale.

About the Team

Adobe Customer Solutions | Professional Services | Cross Practices Organization Cross Practices is the backbone of Americas Professional Services, defining frameworks that empower delivery teams and Adobe customers. The team drives strategy, governance, and delivery excellence across APS solutions while guiding new offerings. Its goal: develop Professional Services strategy to enable agility and deliver consistent, high-quality value!

Role Summary

This is a senior, enterprise-level role focused on ensuring Adobe's most complex, multi-solution programs are set up for success from initiation through delivery execution.

You will operate as an independent technical leader and strategic partner to delivery and executive teams. You will validate solution feasibility, identify risks early, and influence key decisions that improve delivery predictability and customer outcomes.

This role spans multiple practices, solutions, and high-value engagements. You will strengthen delivery consistency, improve quality, and drive long-term customer success at scale.

What You'll Do

As a senior technical leader, you will operate at the intersection of architecture, delivery strategy, and transformation. You will shape how complex Adobe solutions are designed, committed, and delivered.

You will review deal-to-delivery inputs, including statements of work, assumptions, resourcing plans, requirements, and technical designs. You will assess delivery readiness, identify risks, and highlight gaps in governance or execution standards.

You will provide clear, actionable recommendations to delivery and customer stakeholders. You will present findings at an executive level and offer direct, data-driven guidance to improve delivery outcomes.

Strategic Technical Leadership

You will operate as a trusted technical leader across Adobe's largest and most complex engagements, guiding solution direction and ensuring alignment with scalable, long-term platform design.

Drawing on your experience leading enterprise-scale implementations, you will bring a broad, cross-solution perspective to architectural decisions. You will identify risks, assess feasibility, and ensure solutions are designed for durability, scalability, and business impact.

You will mentor delivery teams and elevate technical rigor across engagements. You will provide clear direction when gaps are identified and influence decisions that strengthen overall solution quality.

You will partner closely with senior leaders across delivery, engineering, and go-to-market teams to drive alignment, accelerate execution, and improve outcomes across the portfolio.

Cross-Practice Delivery Oversight

You will lead delivery reviews across complex, multi-solution engagements, ensuring consistent execution and alignment with established delivery frameworks. Your focus will be on improving delivery quality, strengthening predictability, and reinforcing standards across the portfolio.

You will identify systemic risks and patterns across engagements. You will translate these insights into practical recommendations that improve processes, tooling, and delivery approaches.

You will partner with engagement and practice leaders to address gaps, align on priorities, and elevate execution across teams. Through this work, you will connect delivery performance to broader business strategy, technical direction, and customer outcomes.

Executive-Level Enablement & Transformation

You will work closely with senior leaders to improve how delivery is executed at scale. This includes shaping tools, methodologies, and workflows that drive greater consistency, efficiency, and quality.

You will lead initiatives that modernize delivery approaches and enable teams to operate effectively across complex programs. You will ensure improvements are grounded in real execution needs and deliver measurable impact.

You will contribute to strategic discussions and help shape how Professional Services delivers value. You will communicate clearly with both technical and business stakeholders, translating insights into actionable direction and driving alignment at the leadership level.

Sales-to-Delivery Alignment

You will ensure programs are set up for success from the outset by strengthening the transition from sales to delivery.

You will validate solution feasibility, surface risks early, and provide direct, actionable feedback that improves delivery predictability and quality. You will partner with delivery leadership to clarify assumptions, strengthen handoff practices, and improve outcomes across engagements.

What You'll Need to Succeed

• Extensive experience leading enterprise-scale, multi-solution technical implementations

• Deep expertise across Adobe Experience Platform (AEP), Real-Time CDP, Journey Optimizer, Analytics, AEM, and Workfront

• Strong understanding of enterprise integration, including APIs, data platforms, and CRM/ERP systems

• Demonstrated ability to influence technical strategy, delivery models, and cross-practice outcomes

• Strong executive presence with experience partnering effectively with senior leaders across delivery, engineering, and go-to-market teams

• Track record of driving measurable improvements in delivery quality, scalability, and customer outcomes

• Confidence delivering clear, direct, and at times challenging feedback to senior stakeholders, grounded in data and focused on improving outcomes

• Ability to operate across multiple programs and influence without direct authority

• Strong focus on solution integrity, delivery alignment, and long-term success

• Working knowledge of Workfront, DPO, JIRA, and Confluence

• Experience mentoring and developing consulting talent

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

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Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $175,600 -- $340,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $235,400 - $340,900

In Colorado, the pay range for this position is $201,800 - $292,300

In Illinois, the pay range for this position is $201,800 - $292,300

In Washington, the pay range for this position is