EVS Operations Manager

Employment Type: Full time Shift: Night Shift Description: Purpose Accountable for leading, guiding, and directing the Trinity Health Ministry/Site area functional responsibilities. Enable enterprise level strategy to address internal or external business & regulatory issues; provide functional expertise and ensure fulfillment of performance and service standards. Responsible for consistent operating performance and achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Area, Regions and Health Ministries to ensure consistency and integration of strategy and operations. Maintaining awareness of new industry developments and standards. Provides decision support, operations /or optimization leadership focus.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

• Providing advice, guidance, and leadership to Region and Ministry leaders in developing strategies and in the achievement of performance goals.
• Enable Collaboration across and within System Services Area, Region and Ministries to ensure consistency and integration of strategy and operations.

Direction and Growth

• Providing advice, guidance, and leadership to System Services functional area, Regions and Ministries.
• Leading standardization/systems and optimization of policy, process, methodology, establishing a national community of practice
• Oversee Vendor/Contract Labor Management including centralizing strategy and optimizing spend

Strategic Support & Accountability

• Collaborates in system-wide strategy development and deployment of functional area priorities and initiatives
• Responsible for supporting regional efforts to comply with functional area priorities
• Accountable for the selection, evaluation, and overall success of the functional leadership teams
• Organization-wide focal point for establishing functional strategies and governance over financials and staffing
• Accountable for communication between System Services functional area, Regions and Ministry leaders

Operational Delivery

• Responsible for measuring and reporting KPIs/metrics and value delivery
• Providing advice, guidance, and leadership for the colleague life cycle
• Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications

Highschool diploma or equivalent preferred. A minimum of two years progressive responsibility in housekeeping or equivalent experience. Must be proficient in computer-based technology.

Physical and Mental Requirements & Working Conditions

Physical and Mental Requirements & Working Conditions Direct Healthcare Services / Indirect Healthcare / Support Services:Exposure to conditions which may be considered unpleasant to sight, touch, sound &/ or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations.Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person &/ or over the phone / computer / device / equipment assigned) with some background noise.Continuous Perform manual dexterity activities &/ or grasping / handling.Occasional Ability to climb, kneel, crouch &/ or operate foot controls.Occasional Use a computer / other technology.Continuous Sit with the ability to vary / adjust physical position or activity.Continuous Maintain a safe working environment & use available personal protective equipment (PPE) Continuous Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.Continuous Ability to provide assistance in the event of an emergency. Occasional ‰ Direct Healthcare Services:Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.Continuous Lift a maximum of 30 pounds unassisted.Frequent Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.Continuous Perform work that involves physical efforts (e.g., transporting, moving, positioning &/ or ambulating patients).Continuous ‰ Indirect Healthcare / Support Services:Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.Frequent Lift a maximum of 30 pounds unassisted.Occasional Experience of long periods of walking / standing / stooping / bending / pulling &/ or pushing.Occasional Encounter a clinical / patient facing / hands on interactive work environment.Occurrence Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Work outdoors with variable external environmental conditions.Occurrence

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.